Marco M.

Overview / Profile per Upwork: With over 25 years of multi-sector professional experience, I provide high-reliability services in native Italian voice projects, remote customer support, telemarketing, and specialized translation. Core Strengths & Services: Voice Talent & Audio Data: Native Italian speaker with a clean, standard central Italian accent. Equipped with a quiet home studio and high-definition audio gear for voice recording, medical speech training, and AI data collection. Remote Operations & Telemarketing: Experienced Remote Support Specialist and dispatcher (Soccorsovicino.it), skilled in handling customer relations, phone communications, appointment booking, and dispatch operations. Translation & Localization: Professional translator fluent in Italian (Native), Portuguese (C2), English (C1), and Spanish (B2). Specialized in document translation, proofreading, and multilingual content adaptation. Transcription & Data Entry: Fast and accurate transcription of medical, commercial, and general audio files into text. Work Ethic & Versatility: Driven by strong motivation, trustworthiness, and a genuine passion for continuous learning. I am fully open to exploring new roles, acquiring new skills, and adapting quickly to diverse project requirements and industries. Equipped with a high-performance Windows 11 workstation and dedicated line for seamless 100% remote collaboration. Fully flexible with working hours and ready to deliver top-tier results.