Raymond G.

I am a customer service professional with over 5 years of experience providing high-quality support in eCommerce environments. Throughout my career, I have developed strong communication, problem-solving, and customer relationship management skills while handling inquiries, order management, returns, refunds, and shipping concerns. I have hands-on experience working as a Shopify Virtual Assistant, managing store operations and delivering excellent customer support using Re:amaze and Gorgias. I am also proficient in Google Sheets and Google Docs for organizing data, maintaining records, creating reports, and collaborating with team members. I am detail-oriented, adaptable, and committed to providing efficient, customer-focused solutions while contributing to the success of the team.