Back to leaderboardLast snapshot: Nov 7
Laura M.
Customer Service
Bilingual English-Spanish professional with more than 10 years of experience supporting customers, vendors, executives, and business operations. Skilled in customer communication, issue resolution, database and records management, payment administration, and cross-functional coordination. Proven ability to manage high volumes of communication, maintain accurate records, and deliver exceptional service in both remote and on-site environments.
🇲🇽Zapopan, Mexico$15/hr80% JSSSince Jul 2026
Earnings and projects
MRR
$1,892$1.9k
Last 6 months ÷ 3.3 months active (since Aug 2026)
World#24,251 / 412,022 / 412k
🇲🇽Country#318 / 3,563 / 3,563
Revenue, last 30 days
$2,400$2.4k
Last 6 months: $6.2k
World#17,027 / 412,022 / 412k
🇲🇽Country#228 / 3,563 / 3,563
Total earnings
$6,225$6.2k
Billed in all: $6,383$6.4k
World#236,187 / 412,022 / 412k
🇲🇽Country#2,161 / 3,563 / 3,563
Per project
$6,225$6.2k
$6.2k in the last 6 months
World#27,738 / 412,022 / 412k
🇲🇽Country#364 / 3,563 / 3,563
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇲🇽Country#955 / 3,563 / 3,563
Projects in all
1
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇲🇽Country#2,774 / 3,563 / 3,563
Earnings, last 30 days
$6.4k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 6% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #2,315Customer Service37,167 freelancers · 🇲🇽 #69Top 6%🇲🇽#69 of 560