Skip to content
BackNov 8
Laura M.

Laura M.

Customer Service

Bilingual English-Spanish professional with more than 10 years of experience supporting customers, vendors, executives, and business operations. Skilled in customer communication, issue resolution, database and records management, payment administration, and cross-functional coordination. Proven ability to manage high volumes of communication, maintain accurate records, and deliver exceptional service in both remote and on-site environments.

🇲🇽Zapopan, Mexico$15/hr80% JSSSince Jul 2026

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 3.3 months active (since Aug 2026)

World#24,247 / 412k
🇲🇽Country#317 / 3,563
Revenue, last 30 days
$2.4k

Last 6 months: $6.2k

World#17,027 / 412k
🇲🇽Country#228 / 3,563
Total earnings
$6.2k

Billed in all: $6.4k

World#236,187 / 412k
🇲🇽Country#2,161 / 3,563
Per project
$6.2k

$6.2k in the last 6 months

World#27,737 / 412k
🇲🇽Country#364 / 3,563
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇲🇽Country#955 / 3,563
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇲🇽Country#2,774 / 3,563

Earnings, last 30 days

$6.4k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2k$4k$6k$8kOct 9Oct 24Nov 8

Skill rankings: Top 6% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #2,315Customer Service37,167 freelancers · 🇲🇽 #69Top 6%