Rana A.

I help businesses scale efficiently by managing customer support, CRM systems, and General VA daily operations with precision and reliability. With 5+ years of experience, I have worked with startups and growing companies to handle administrative support, client communication, CRM automation, and project coordination, ensuring smooth workflows and consistent results. What I bring to your business: ✔ Virtual Assistance & Administrative Operations ✔ Customer Support (Email & Live Chat) ✔ CRM Management & Automation (GoHighLevel, HubSpot, Keap) ✔ Lead Generation & Prospect Research ✔ Project Management (Asana, Trello, Slack) ✔ Data Entry, Reporting & Process Organization ✔ Calendar Management & Scheduling ✔ Email Management & Client Communication Tools & Platforms ✔ GoHighLevel ✔ HubSpot ✔ Keap CRM ✔ Asana ✔ Trello ✔ Slack ✔ Google Workspace ✔ Microsoft Office ✔ Kajabi ✔ Zapier ✔ Service Point ✔ Shopify ✔ Outlook ✔ Canva ✔ Sociamonials I have successfully supported teams, managed operations, and optimized workflows, including supervising 75+ staff members and coordinating business processes across departments. As a Rising Talent freelancer with 100% Job Success, I focus on delivering high-quality work, clear communication, and dependable support that helps businesses grow. If you need a proactive Virtual Assistant, CRM Specialist, or Customer Support expert who can take ownership and keep things running smoothly, I’m ready to help.