Back to leaderboardLast snapshot: Nov 7
Carlos Ivan D.
Customer Service & Tech Support | Microsoft Office, Office Design
Professional Summary Bilingual sales and customer service professional with 9+ years of experience in inbound/outbound sales, customer support, appointment scheduling, and team supervision. Proven ability to increase bookings, handle objections, upsell services, and maintain strong customer relationships. Experienced with CRM systems, Salesforce, Slack, TalkDesk, Helpdesk, and CallRail. Strong communication, problemsolving, and organizational skills in fast-paced environments.
🇲🇽Playa del Carmen, Mexico$11/hr80% JSSSince Jul 2026
Earnings and projects
MRR
$412$412
Last 6 months ÷ 3.2 months active (since Aug 2026)
World#85,773 / 412,022 / 412k
🇲🇽Country#968 / 3,563 / 3,563
Revenue, last 30 days
$0$0
Last 6 months: $1.3k
Total earnings
$1,327$1.3k
Billed in all: $1,404$1.4k
World#369,771 / 412,022 / 412k
🇲🇽Country#3,292 / 3,563 / 3,563
Per project
$1,327$1.3k
$656 in the last 6 months
World#103,318 / 412,022 / 412k
🇲🇽Country#988 / 3,563 / 3,563
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412,022 / 412k
🇲🇽Country#600 / 3,563 / 3,563
Projects in all
1
Across 2 contracts
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇲🇽Country#2,774 / 3,563 / 3,563
Earnings, last 30 days
$1.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 24% in Lead Generation
Ranked by MRR among everyone on Upwork with the skill.
- #6,446Lead Generation26,344 freelancers · 🇲🇽 #45Top 24%🇲🇽#45 of 131