Arniel Mae A.

I'm an E-commerce Specialist with 2+ years of experience helping online businesses manage customer support, product listings, and day-to-day e-commerce operations. I specialize in Shopify and Amazon, with hands-on experience managing product information, orders, inventory, customer inquiries, and listing-related tasks. I pay close attention to detail and enjoy finding and resolving issues that keep an e-commerce business running smoothly. 💼 Here's how I can help your business: 📧 Email, Live Chat & Phone Support 🛍️ Shopify & Amazon Support 📋 Product Listing & Catalog Management 📦 Order Management & Fulfillment 🔄 Inventory & Product Data Updates 💳 Returns, Refunds & Subscription Support 🏷️ Product Information & Pricing Updates 🔧 Listing & Order Issue Resolution 📈 Customer Retention & Escalation Handling ⚙️ SOP Creation & Process Improvement 🛠️ Tools I work with: Shopify • Amazon Seller Central • Zendesk • Gorgias • Richpanel • NetSuite • HubSpot • Freshdesk • Help Scout • ShipStation • Recharge • Klaviyo 🌟 Why choose me? ✔️ 2+ years of e-commerce and customer support experience ✔️ Detail-oriented with strong product and order management skills ✔️ Comfortable working with large catalogs and repetitive data tasks ✔️ Experienced with high-volume customer support and e-commerce operations ✔️ Professional, reliable, and solution-oriented ✔️ Quick learner who adapts to new platforms and workflows My goal is simple: keep your store, listings, and customers running smoothly while giving you peace of mind that the day-to-day details are being handled accurately. 📩 Let's work together to keep your e-commerce operations organized and growing!