Nora D.

I help businesses improve operations, strengthen their systems, and turn manual or inefficient processes into structured workflows that are easier to manage and scale. My background combines more than 10 years of operations experience with hands-on NetSuite implementation, administration, process improvement, and automation. I started my career as an Office Assistant and progressed to Director of Operations, where I managed cross-functional operations across production, inventory, private label, quality, customer service, HR, scheduling, and business systems. On the NetSuite side, I have experience translating operational requirements into practical system solutions, including custom forms and fields, workflows, saved searches, reporting, record and field mapping, testing, troubleshooting, documentation, and user support. I have also worked on NetSuite and CodeSoft automation involving SuiteScript, automated label and barcode generation, Work Orders, Item Receipts, Assembly Builds, inventory, and production workflows. My experience includes: • NetSuite implementation, administration, and process improvement • Custom forms, fields, workflows, saved searches, and reporting • NetSuite troubleshooting, testing, and workflow automation • Business process mapping and workflow optimization • ERP and business systems implementation support • SOPs, process documentation, and standardization • Project and implementation management • Manufacturing, production, inventory, and fulfillment workflows • Private label operations and process development • Google Workspace and business systems administration • Cross-functional operations and project coordination What sets my experience apart is that I understand both the system and the operation behind it. I don't look at NetSuite or another business system in isolation. I look at the people using it, the process it supports, where information comes from, where bottlenecks occur, and what needs to happen operationally for the solution to work. Whether you need help improving NetSuite, implementing or documenting a workflow, automating a manual process, organizing business systems, or bringing structure to growing operations, I can help identify the gaps, build a practical solution, and carry it through implementation.