Jessa Mae M.
Customer Service, Sales & Technical Support Professional
PROFESSIONAL SUMMARY Customer-focused Customer Service Professional with 12 years of experience supporting telecommunications accounts in customer service, technical support, and sales. Skilled in handling customer inquiries, resolving technical issues, managing accounts, troubleshooting, and providing timely solutions through phone, chat, and email. Highly organized, adaptable, and detail-oriented, with strong communication and problem-solving skills. Ready to leverage extensive customer support experience as a Virtual Assistant to deliver reliable service, build positive client relationships, and support day-to-day business operations.
Earnings and projects
Last 6 months ÷ 2, the fewest it counts (since Sep 2026)
Read daily since Nov 3, under 30 days
Billed in all: $1,220$1.2k
$1.1k in the last 6 months
Earnings, last 30 days
Tracked from Nov 3, 2026.
Skill rankings: Top 16% in Credit Repair
Ranked by MRR among everyone on Upwork with the skill.
- #39Credit Repair241 freelancers · 🇵🇭 #25Top 16%🇵🇭#25 of 143
- #770Customer Retention2,511 freelancers · 🇵🇭 #315Top 31%🇵🇭#315 of 941
- #1,957Phone Communication6,538 freelancers · 🇵🇭 #957Top 30%🇵🇭#957 of 2,978
- #2,234Sales9,827 freelancers · 🇵🇭 #967Top 23%🇵🇭#967 of 3,672
- #3,271Technical Support11,267 freelancers · 🇵🇭 #1,934Top 29%🇵🇭#1,934 of 6,366
- #9,935Customer Service37,167 freelancers · 🇵🇭 #5,533Top 27%🇵🇭#5,533 of 18,590