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Ryan C.
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Ryan C.

HR, Workplace Learning and ServiceM8 for Industrial Businesses

Hi, I'm Ryan. For 25 years I have led HR on Australian mining, construction, manufacturing and chemical sites. I now build the training, HR systems and job systems those businesses need, in plain language and fast. What I build; 1. E-learning from your own documents. Procedures, manuals and old courses become short narrated lessons with scenarios and tests, published as SCORM for your learning system. For a premium, modules can be presenter-led: an AI presenter on screen introduces each lesson, in a look and voice that suit your workforce. Built through Lilybeth Studio, my e-learning studio. Sample lessons are in my portfolio. 2. Leader training and scenarios. Realistic situations for leading hands, team leaders and superintendents: safety calls, performance conversations, rosters and flexible work requests. I have designed and run this training week in, week out for 25 years. 3. Training libraries brought under control. Hundreds or thousands of documents sorted into what gets taught, what becomes a quick-reference card, what stays a controlled form and what is retired. You get a training matrix by role. 4. ServiceM8 for trade businesses. Account audits, clean-ups and reporting through the API. Every open job reconciled to the cent, then a live forecast of when your crew runs out of work. 5. Award and pay compliance. Australian award and enterprise agreement interpretation, classification and pay checks. I built my own award tool on live Fair Work rate data. How I work; I use AI to do the heavy lifting and I check every output myself. My own consultancy runs on Carrington OS, 17 AI agents that draft and publish for me, with nothing sent until I approve it. Offsider, my AI phone receptionist for Australian tradies, has taken real calls since August 2026. Every job starts with a small fixed-price first step and something you can see before you commit to more. Background; Bachelor of Commerce (Human Resources), Griffith University. Professional Member of the Australian HR Institute. Developed the parameters and negotiation strategy for 7 enterprise agreements over 10 years, with no time lost to industrial action. Led a payroll and HR systems migration to Employment Hero. Ran a program mapping site competencies to national qualifications for RPL and traineeships. Tell me what you need taught, fixed or tracked. I will tell you what the first step looks like and what it costs.

🇦🇺West End, Australia$35/hr100% JSS5.00 (1)Since Aug 2026
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Earnings and projects

MRR
$587

Last 6 months ÷ 2, the fewest it counts (since Sep 2026)

World#71,242 / 412k
🇦🇺Country#377 / 2,970
Revenue, last 30 days
—

Read daily since Oct 25, under 30 days

Total earnings
$1.2k

Billed in all: $1.2k

World#379,531 / 412k
🇦🇺Country#2,738 / 2,970
Per project
$1.2k

$1.2k in the last 6 months

World#111,134 / 412k
🇦🇺Country#691 / 2,970
Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇦🇺Country#773 / 2,970
Projects in all
1
100% fixed0% hourly
World#360,671 / 412k
🇦🇺Country#2,672 / 2,970

Earnings, last 30 days

$1.2kNothing earned since Oct 25Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,180$1,200$1,220Oct 25Nov 1Nov 7

Tracked from Oct 25, 2026.

Skill rankings: Top 14% in Workplace Safety & Health

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Workplace Safety & Health140 freelancers · 🇦🇺 #1Top 14%
  2. #24Human Resource Information System Implementation92 freelancers · 🇦🇺 #1Top 26%
  3. #33Job Costing116 freelancers · 🇦🇺 #1Top 28%
  4. #51Workforce Management200 freelancers · 🇦🇺 #1Top 26%
  5. #52Compensation & Benefits251 freelancers · 🇦🇺 #1Top 21%
  6. #57HR Policy278 freelancers · 🇦🇺 #1Top 21%
  7. #70Employee Relations331 freelancers · 🇦🇺 #1Top 21%
  8. #70Human Resources Compliance288 freelancers · 🇦🇺 #1Top 24%