Ann Shimei B.
Experienced Customer Service Star
I’m a dedicated Customer Support Professional with 2 years of experience helping customers, resolving concerns, and providing reliable and friendly assistance. I have experience handling customer inquiries, troubleshooting issues, managing complaints, and communicating clearly through different channels. I’m patient, detail-oriented, and committed to making every customer interaction positive and professional. I understand the importance of responding promptly, listening carefully to customers, and finding effective solutions. My goal is to provide excellent customer service while helping businesses build strong and lasting relationships with their customers.
Earnings and projects
Last 6 months ÷ 2.4 months active (since Aug 2026)
Last 6 months: $2.3k
Billed in all: $2,551$2.6k
$2.3k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 12% in Trello
Ranked by MRR among everyone on Upwork with the skill.
- #272Trello2,262 freelancers · 🇵🇭 #110Top 12%🇵🇭#110 of 736
- #325Freshdesk1,321 freelancers · 🇵🇭 #185Top 25%🇵🇭#185 of 621
- #416Gorgias1,588 freelancers · 🇵🇭 #264Top 26%🇵🇭#264 of 895
- #524Slack3,033 freelancers · 🇵🇭 #202Top 17%🇵🇭#202 of 1,188
- #1,409Zendesk5,908 freelancers · 🇵🇭 #781Top 24%🇵🇭#781 of 2,921
- #2,294Technical Support11,267 freelancers · 🇵🇭 #1,321Top 20%🇵🇭#1,321 of 6,366
- #3,490Shopify23,160 freelancers · 🇵🇭 #895Top 15%🇵🇭#895 of 4,292
- #6,786Customer Service37,167 freelancers · 🇵🇭 #3,694Top 18%🇵🇭#3,694 of 18,590