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Ann Shimei B.

Ann Shimei B.

Experienced Customer Service Star

I’m a dedicated Customer Support Professional with 2 years of experience helping customers, resolving concerns, and providing reliable and friendly assistance. I have experience handling customer inquiries, troubleshooting issues, managing complaints, and communicating clearly through different channels. I’m patient, detail-oriented, and committed to making every customer interaction positive and professional. I understand the importance of responding promptly, listening carefully to customers, and finding effective solutions. My goal is to provide excellent customer service while helping businesses build strong and lasting relationships with their customers.

🇵🇭Tanauan, Philippines$6/hr70% JSSSince Aug 2026

Earnings and projects

MRR
$967

Last 6 months ÷ 2.4 months active (since Aug 2026)

World#49,762 / 412k
🇵🇭Country#9,360 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $2.3k

World#40,659 / 412k
🇵🇭Country#7,993 / 56.3k
Total earnings
$2.3k

Billed in all: $2.6k

World#321,199 / 412k
🇵🇭Country#47,541 / 56.3k
Per project
$2.3k

$2.3k in the last 6 months

World#69,075 / 412k
🇵🇭Country#14,697 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$2.6k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1k$2k$3kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Trello

Ranked by MRR among everyone on Upwork with the skill.

  1. #272Trello2,262 freelancers · 🇵🇭 #110Top 12%
  2. #325Freshdesk1,321 freelancers · 🇵🇭 #185Top 25%
  3. #416Gorgias1,588 freelancers · 🇵🇭 #264Top 26%
  4. #524Slack3,033 freelancers · 🇵🇭 #202Top 17%
  5. #1,409Zendesk5,908 freelancers · 🇵🇭 #781Top 24%
  6. #2,294Technical Support11,267 freelancers · 🇵🇭 #1,321Top 20%
  7. #3,490Shopify23,160 freelancers · 🇵🇭 #895Top 15%
  8. #6,786Customer Service37,167 freelancers · 🇵🇭 #3,694Top 18%