Rachelle Kate G.
Customer Service Team Leader
I’m a Customer Service Representative and Virtual Assistant with 7 years of BPO experience in healthcare, telecommunications, and retail. I specialize in customer support, billing, appointment setting, cold calling, and administrative tasks. I also have experience as a Team Leader and Medical Virtual Assistant, handling credentialing, patient follow-ups, billing, scheduling, and transcription. I’m reliable, organized, detail-oriented, and committed to providing excellent service and helping businesses achieve their goals.
Earnings and projects
Last 6 months ÷ 2, the fewest it counts (since Oct 2026)
Read daily since Nov 3, under 30 days
Billed in all: $1,073$1.1k
$1.1k in the last 6 months
Earnings, last 30 days
Tracked from Nov 3, 2026.
Skill rankings: Top 25% in Leadership Coaching
Ranked by MRR among everyone on Upwork with the skill.
- #125Leadership Coaching506 freelancers · 🇵🇭 #47Top 25%🇵🇭#47 of 129
- #1,397Appointment Setting5,158 freelancers · 🇵🇭 #667Top 27%🇵🇭#667 of 2,388
- #1,687Cold Calling6,565 freelancers · 🇵🇭 #817Top 26%🇵🇭#817 of 3,198
- #2,039Phone Communication6,538 freelancers · 🇵🇭 #1,003Top 31%🇵🇭#1,003 of 2,978
- #3,387Technical Support11,267 freelancers · 🇵🇭 #1,998Top 30%🇵🇭#1,998 of 6,366
- #10,252Customer Service37,167 freelancers · 🇵🇭 #5,708Top 28%🇵🇭#5,708 of 18,590