Matthew K.

I help businesses stay organized, responsive, and on top of their day-to-day customer needs. I have extensive customer-facing experience and am comfortable handling customer inquiries, resolving problems, managing email and written communication, following up with clients, organizing information, and keeping routine administrative work moving. I can help with customer service, virtual assistance, email and inbox management, data entry, scheduling, customer follow-up, online research, order and account support, and general administrative tasks. I’m dependable, organized, and comfortable working independently. I learn new systems and processes quickly, communicate professionally, and understand the importance of representing a business well when interacting with its customers. If you need someone who will take ownership of the work, communicate clearly, and make sure things don’t fall through the cracks, I’d be happy to help.