Emily D.

I'm a Medical Virtual Assistant with 10+ years of hands-on experience in patient scheduling, intake, insurance coordination, and EHR data management across hospital, clinic, and managed care settings, including current remote experience coordinating member outreach and care for a Medicaid/Medicare managed care plan. I'm skilled in managing high patient volumes, maintaining accurate documentation, and coordinating across departments, providers, and insurance plans. I'm proficient in Epic, CRM systems, and Microsoft Office, with strong written and phone communication skills in English and Spanish.