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Luka M.

Luka M.

Network & System Administration | Desktop Support, IT Support

I am a seasoned Platform Support Engineer with 8 years of experience in network and system administration. My expertise lies in providing comprehensive IT support, including desktop and laptop assistance, and helpdesk services. I have successfully worked with various organizations to enhance their IT infrastructure and ensure seamless operations. My background includes roles at both startups and established companies, where I developed a strong proficiency in Windows administration and virtual desktop infrastructure. I am adept at troubleshooting complex technical issues and delivering effective solutions that align with business goals. If you need a reliable partner to optimize your IT environment and improve user experience, I am here to help. Let's discuss how I can contribute to the success of your project.

🇷🇸Belgrade, Serbia$27/hr90% JSSSince Sep 2026

Earnings and projects

MRR
$2.9k

Last 6 months ÷ 2, the fewest it counts (since Sep 2026)

World#13,222 / 412k
🇷🇸Country#136 / 4,015
Revenue, last 30 days
—

Read daily since Oct 13, under 30 days

Total earnings
$5.9k

Billed in all: $6.5k

World#240,468 / 412k
🇷🇸Country#2,740 / 4,015
Per project
$5.9k

$2.9k in the last 6 months

World#29,256 / 412k
🇷🇸Country#314 / 4,015
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇷🇸Country#736 / 4,015
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇷🇸Country#3,690 / 4,015

Earnings, last 30 days

$6.5k+$5.2k earned since Oct 13Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$0$5k$10kOct 13Oct 26Nov 7

Tracked from Oct 13, 2026.

Skill rankings: Top 3% in Technical Support

Ranked by MRR among everyone on Upwork with the skill.

  1. 2Windows 8 Administration22 freelancers · 🇷🇸 #1Top 9%
  2. 3IT Helpdesk Services10 freelancers · 🇷🇸 #1Top 30%
  3. #6Virtual Desktop Infrastructure71 freelancers · 🇷🇸 #1Top 8%
  4. #7Desktop & Laptop Support86 freelancers · 🇷🇸 #1Top 8%
  5. #13IT Infrastructure222 freelancers · 🇷🇸 #1Top 6%
  6. #18Desktop Support317 freelancers · 🇷🇸 #1Top 6%
  7. #20Systems Engineering226 freelancers · 🇷🇸 #1Top 9%
  8. #39IT Support978 freelancers · 🇷🇸 #1Top 4%