Alan G.

I’m a Business Analyst with 8 years of professional experience, specializing in requirements engineering, solution design, workflow analysis, process improvement, and business-to-technology collaboration. I work with business stakeholders and development teams to turn complex business problems into clear, actionable requirements that teams can actually build and validate. My experience includes: - Requirements elicitation, functional specifications, use cases, user stories, and acceptance criteria - Business process and workflow analysis, including current-state and future-state modelling - Discovery workshops and stakeholder discussions - Solution design and functional architecture for enterprise workflows - Data mapping, schema reconciliation, and backend validation using MongoDB - ServiceNow migration and workflow design - Process automation and RPA-driven reporting solutions - UAT strategy, functional QA, backlog refinement, and sprint collaboration - Gen AI-driven documentation and requirements optimization I’ve worked across Insurance and Education, including enterprise initiatives involving distributed teams and international stakeholders. My recent work has included data harmonization across European business lines, AI-assisted documentation, operating model design, and functional alignment between business and engineering teams. I’m particularly effective when a project has complex workflows, multiple stakeholders, unclear requirements, legacy processes, or a need to bridge the gap between business expectations and technical execution. If you need someone who can understand the business problem, structure the requirements, challenge gaps, and help your development team move forward with clarity, I’d be happy to discuss the project.