Tara N.

I am a seasoned IT professional with over two decades of experience, specializing in team leadership, IT systems security, and operational efficiency. With a commitment to excellence, I am remarkable at deploying innovative systems, policies, and procedures to fortify IT infrastructure. I am recognized for ensuring the alignment of IT services with the specific requirements of clients. Also, I have navigated the complexities of the MSP field with a strategic and results-driven approach. My expertise lies in ensuring optimal performance and functionality of IT systems, raising data management accuracy, and creating Compliancy Group HIPAA documentation. I am capable of orchestrating efficient client onboarding and offboarding processes, configuring antivirus software, and using RMM software to proactively monitor IT systems. Currently, I am pursuing an MBA in Information Technology Management at Western Governors University in Millcreek, UT. I am dedicated to expanding my knowledge and skills at the intersection of business and technology. Focused on achieving a comprehensive understanding of IT strategies and management, I am driven by the pursuit of excellence in navigating the dynamic landscape of information technology. IT Experience: Microsoft Office 365, Customer Service Experience, Office 365 Administration maintaining MPN Licensing, PAX8, VOIP RingCentral Administration, Computer/Internet Knowledge, SentinelOne, VIPRE, NinjaRMM, IronScales, ConnectWise Ticketing System, KnowBe4, ConnectWise Automate (Labtec), ConnectWise Continuum, Network Security, Malware/Virus Removals, VPN, Wireless Networks, MFA Security Enforcement, Multitasking, Leadership / Management skills, Project management, Documentation and Detailed oriented organization.