Michael V.

To provide high-quality service through customer support, original SEO articles, online research skills, photography, data entry, video editing, and other related technical support. As a Customer Service Representative with 10+ years of experience, I specialize in Email Support, Live Chat, Technical Support, Inbound and Outbound Sales. I have more than 3 years work experience in Search Engine Optimization (SEO) and Search Engine Marketing (SEM). I'm familiar with WordPress and Social Media tasks such as Facebook, Twitter, Instagram, Internet Marketing and Reputation Management. My skill sets include: Customer Service: * RMAs * Refund Processing * Lead Generation * Cold emailing * Interviewing/Profiling applicants * Data management * Shipping inquiries * Technical Support * Escalation Calls Project Management: * Administrative * Proforma Invoices * Purchasing * Contract Monitoring SEO: * SEO writing * Reputation Management * Private Blog Network * White Hat SEO I love working with small and medium businesses. I take pride in being able to provide customized business solutions that helped my clients in resolving their companies' challenges, improving revenue, growing their business, and improving overall customer experience. I value integrity and good work ethics. I am fully committed to finishing my projects.