Becky L.
Virtual Assistant / Customer Service Specialist
As an experienced Virtual Assistant, I provide comprehensive administrative and business support to entrepreneurs, professionals, and small business owners. I serve as a trusted gatekeeper, adept at managing schedules and inboxes, handling confidential information, and supporting key initiatives. With a strong focus on communication, problem-solving, and customer satisfaction, I act as the first point of contact for clients and customers, ensuring their needs are met efficiently and professionally. I am proficient in tools and platforms such as: CRM & Support: Zendesk, Freshdesk, Salesforce, HubSpot Communication: Slack, Zoom, Intercom, Gorgias Productivity: Google Workspace, Microsoft Office, Trello, Asana eCommerce Platforms: Shopify, WooCommerce, Amazon Seller Central
Earnings and projects
An estimate from an earlier read
Last 6 months: $21k
Billed in all: $398,256$398k
$7k in the last 6 months
Across 187 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 1% in Blog Content
Ranked by MRR among everyone on Upwork with the skill.
- #4Following Procedures250 freelancers · 🇺🇸 #1Top 2%🇺🇸#1 of 16
- #43Order Processing2,648 freelancers · 🇺🇸 #7Top 2%🇺🇸#7 of 91
- #63Blog Content5,596 freelancers · 🇺🇸 #34Top 1%🇺🇸#34 of 1,651
- #89Scheduling6,335 freelancers · 🇺🇸 #43Top 1%🇺🇸#43 of 976
- #102Management Consulting1,855 freelancers · 🇺🇸 #58Top 5%🇺🇸#58 of 737
- #139Editing & Proofreading11,045 freelancers · 🇺🇸 #64Top 1%🇺🇸#64 of 3,606
- #164Content Creation11,949 freelancers · 🇺🇸 #56Top 1%🇺🇸#56 of 2,779
- #182Email Communication14,123 freelancers · 🇺🇸 #45Top 1%🇺🇸#45 of 1,077