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hitesh b.

hitesh b.

Senior Observability Engineer | AppDynamics, Grafana & Zabbix Expert

Observability is not just about installing agents and building dashboards—it’s about creating a unified telemetry strategy that reduces MTTR and ensures 99.9% uptime. I am a Senior Observability Engineer specializing in transforming complex, fragmented infrastructures—from legacy monoliths to modern Kubernetes environments—into actionable, high-visibility ecosystems. I bridge the gap between engineering noise and business value by implementing proactive, zero-blind-spot monitoring. 🚀 Where I Specialize Cloud-Native (K8s/Docker): Expertise in the modern LGTM stack (Loki, Grafana, Tempo, Mimir/Prometheus). I deploy OpenTelemetry (OTEL) Operators and Alloy collectors to ensure granular microservice monitoring. Experience with Grafana Cloud and self-hosted Grafana setups. Telemetry & Data Pipelines: Custom ingestion scripts to push data into Grafana Data scraping from Apache, Kafka/MSK streams, and custom systems Python-based API ingestion and transformation pipelines Legacy Infrastructure Modernization: I leverage AppDynamics for deep APM transaction tracing and Zabbix for robust infrastructure health (SNMP/Hardware/VMs) without containerization. SaaS & Custom Integrations: I build custom Python API Bridges to pull performance metrics from platforms like Salesforce (SFDC) and ServiceNow, pushing them into Grafana for a "Single Pane of Glass" view. ⚡ My Proactive Approach I don’t wait for users to report issues. I engineer high-impact Synthetic Monitoring systems using Selenium scripts within Zabbix to simulate real-user journeys. These are directly integrated with: PagerDuty (alerting & escalation) ServiceNow (incident lifecycle automation)\ 🔧 DevOps & Automation GitHub Actions (CI/CD automation) Monitoring-as-Code implementations Automated alerting and observability workflows 🤖 AI-Driven Observability AI agents for anomaly detection Alert noise reduction Faster root cause analysis 📊 Focus on Business Value My implementation strategy is driven by SLA, SLO, and SLI level metrics. At companies like Equinix, my monitoring architectures have reduced MTTR by 40%, directly enhancing system reliability and team efficiency.

🇮🇳Panchkula, India$25/hr100% JSS4.90 (60)Since Jul 2008

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#18,531 / 412k
🇮🇳Country#3,023 / 45.9k
Revenue, last 30 days
$0
Total earnings
$177k

Billed in all: $186k

World#18,531 / 412k
🇮🇳Country#3,023 / 45.9k
Per project
$2.5k
Projects, last 6 months
0
World#209,850 / 412k
🇮🇳Country#23,217 / 45.9k
Projects in all
72

Across 95 contracts

43% fixed57% hourly
World#41,474 / 412k
🇮🇳Country#7,200 / 45.9k

Earnings, last 30 days

$186kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$182k$184k$186k$188kOct 8Oct 23Nov 7

Skills