Back to leaderboardLast snapshot: Nov 7
Dale B.
Trust and Safety/Customer Service Professional/Content Creator
In Upwork, I have worked as a Customer Service Team Lead handling call/chat and email support for a social discovery site and as a Senior Lead for Upwork's Trust and Safety Department. Outside of the platform, I have over eight years of Customer Service experience handling operations management, quality, and process improvement in both mainstream and start-up call centers in the Philippines. I am also a content creator mainly on YouTube and Instagram.
🇵🇭Mandaluyong City, Philippines$25/hr100% JSS5.00 (36)Since Aug 2008
Earnings and projects
MRR
$3,951$4k
Last 6 months ÷ 6
World#8,182 / 412,022 / 412k
🇵🇭Country#355 / 56,319 / 56.3k
Revenue, last 30 days
$3,585$3.6k
Last 6 months: $24k
World#9,693 / 412,022 / 412k
🇵🇭Country#529 / 56,319 / 56.3k
Total earnings
$495,308$495k
Billed in all: $500,278$500k
World#2,818 / 412,022 / 412k
🇵🇭Country#54 / 56,319 / 56.3k
Per project
$15,009$15k
$7.9k in the last 6 months
World#9,235 / 412,022 / 412k
🇵🇭Country#2,003 / 56,319 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412,022 / 412k
🇵🇭Country#5,298 / 56,319 / 56.3k
Projects in all
33
Across 40 contracts
10% fixed90% hourly
World#89,874 / 412,022 / 412k
🇵🇭Country#6,497 / 56,319 / 56.3k
Earnings, last 30 days
$500k+$3.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 0.69% in Article Writing
Top 1% in 2 of 6 skills, ranked by MRR among everyone on Upwork with the skill.
- #6Supervision392 freelancers · 🇵🇭 #3Top 2%🇵🇭#3 of 184
- #14Spreadsheet Software1,261 freelancers · 🇵🇭 #3Top 1%🇵🇭#3 of 375
- #15Call Center Management1,271 freelancers · 🇵🇭 #3Top 1%🇵🇭#3 of 484
- #87Article Writing12,520 freelancers · 🇵🇭 #4Top 0.69%🇵🇭#4 of 944
- #99Management Skills6,116 freelancers · 🇵🇭 #13Top 2%🇵🇭#13 of 1,901
- #324Customer Service37,167 freelancers · 🇵🇭 #105Top 0.87%🇵🇭#105 of 18,590