Ma Teresa O.
Administrative Support | Email Marketing | Project Coordination
𝙉𝙀𝙀𝘿 𝙎𝙊𝙈𝙀𝙊𝙉𝙀 𝙒𝙃𝙊 𝘾𝘼𝙉 𝙏𝘼𝙆𝙀 𝙊𝙒𝙉𝙀𝙍𝙎𝙃𝙄𝙋 𝙊𝙁 𝙏𝙃𝙀 𝘿𝙀𝙏𝘼𝙄𝙇𝙎? I help business owners, executives, and remote teams stay organized by handling the administrative, email marketing, operations, documentation, research, and coordination work that keeps the business moving. I'm a Project Lead and Operations professional with 15+ years of remote freelance experience, working with international teams, business owners, executives, and marketing projects. My background combines Project Management, Administrative Support, Email Marketing, MailerLite, Operations, Documentation, Research, Workflow Management, and Team Coordination. I've supported clients and projects across technology, marketing, research, education, creative industries, e-commerce, health and wellness, and civil construction, adapting to different workflows, tools, audiences, and business needs. ⭐ 𝙒𝙃𝘼𝙏 𝙈𝙔 𝘾𝙇𝙄𝙀𝙉𝙏𝙎 𝙎𝘼𝙔 ⭐⭐⭐⭐⭐ “Teresa is your girl! She goes above and beyond to ensure everyone is aligned and on the same page. She creates organized systems, thinks through challenges, and actively looks for solutions.” ⭐⭐⭐⭐⭐ “Teresa was AMAZING! She was very detailed oriented and went above and beyond to create guidelines and processes without being asked. We will definitely be using her again!” ⭐⭐⭐⭐⭐ “Teresa was a dedicated and reliable team lead who contributed to our program for several years. Their leadership, professionalism, and ability to manage complex workflows made a lasting impact on the team.” 📧 𝙀𝙈𝘼𝙄𝙇 𝙈𝘼𝙍𝙆𝙀𝙏𝙄𝙉𝙂 & 𝙈𝘼𝙄𝙇𝙀𝙍𝙇𝙄𝙏𝙀 I have hands-on experience supporting email marketing campaigns, newsletters, email sequences, subscriber management, segmentation, automations, QA, and campaign follow-ups. My experience includes account setup and upgrades, automation logic, workflow QA, email templates, subscription forms, campaign sequences, mailing-list management, and troubleshooting. I can support webinar and workshop campaigns, promotional emails, newsletters, follow-up sequences, and recurring email marketing tasks. 📋 𝘼𝘿𝙈𝙄𝙉𝙄𝙎𝙏𝙍𝘼𝙏𝙄𝙑𝙀 & 𝙀𝙓𝙀𝘾𝙐𝙏𝙄𝙑𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 I can help with email and inbox management, research, data entry, spreadsheets, file and document organization, Google Drive, CRM updates, task tracking, follow-ups, website updates, client communication, and general business administration. I’m comfortable supporting executives and business owners who need someone reliable to organize information, track details, follow up on outstanding items, and keep important tasks moving. 📑 𝘿𝙊𝘾𝙐𝙈𝙀𝙉𝙏𝘼𝙏𝙄𝙊𝙉 & 𝙎𝙊𝙋𝙎 Documentation is a significant part of my experience. I've created and maintained SOPs, process documentation, workflow guides, project guidelines, meeting notes, action-item trackers, research summaries, internal guides, quality standards, and process instructions. I’m good at taking scattered information or an existing process and turning it into something clear, organized, and easier for a team to follow. ⚙️ 𝙊𝙋𝙀𝙍𝘼𝙏𝙄𝙊𝙉𝙎 & 𝙋𝙍𝙊𝙅𝙀𝘾𝙏 𝘾𝙊𝙊𝙍𝘿𝙄𝙉𝘼𝙏𝙄𝙊𝙉 Project leadership is a major part of my professional background. I've managed international teams of approximately 60 contributors, coordinating workloads, requirements, deadlines, quality checks, stakeholder communication, and follow-ups. My experience includes project coordination, task management, deadline tracking, team coordination, stakeholder communication, quality control, process improvement, research, data management, issue resolution, reporting, and documentation. 🤖 𝘼𝙄 & 𝘼𝙐𝙏𝙊𝙈𝘼𝙏𝙄𝙊𝙉 I use AI and automation tools to improve research, documentation, content workflows, administrative tasks, and business processes. I also build and configure my own custom GPTs in ChatGPT for specific workflows, tasks, and business needs . I create Projects in Gemini and Projects in Claude to organize ongoing work, maintain relevant context, develop repeatable workflows, and support different types of research and content tasks. I also use Make and Zapier to connect tools, automate repetitive processes, and reduce manual work. 𝙒𝙃𝙔 𝙒𝙊𝙍𝙆 𝙒𝙄𝙏𝙃 𝙈𝙀? You get someone who can do more than simply complete a task. I can organize the work, document the process, communicate with the right people, spot things that need attention, follow through, and look for practical solutions when something isn't working. I'm particularly interested in ongoing remote work involving administrative support, email marketing, MailerLite, operations, documentation, executive support, or project coordination. If you need someone dependable who can step in, understand the workflow, and take ownership of the details, I'd be happy to talk. 𝓣𝓮𝓻𝓮𝓼𝓪
Earnings and projects
An estimate from an earlier read
Last 6 months: $12k
Billed in all: $801,688$802k
$1.1k in the last 6 months
Across 77 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 3% in Canva
Ranked by MRR among everyone on Upwork with the skill.
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