Mary Joy M. V.

I am an Operations and Virtual Assistant with almost 2 decades of experience supporting business owners and organizations with operations, research, lead generation, and administrative support. My background includes managing day-to-day business operations, coordinating projects, conducting research, maintaining databases, generating leads, and ensuring workflows run smoothly. For more than four years, I served as an Operations Manager for a U.S.-based company, overseeing operational processes, client communications, project coordination, and partnerships. My experience includes: • Operations Support & Project Coordination • Research & Lead Generation • Administrative & Executive Support • Data Management & Organization • Email & Calendar Management • Social Media Support • Audio & Video Transcription • Customer Communication I am comfortable working with Google Workspace, Microsoft Office, Canva, Zoho CRM, WordPress, ManyChat, ChatGPT, Grok, Gemini, Claude, and other business tools. I learn new systems quickly and enjoy finding ways to improve efficiency and keep projects organized. I am known for being dependable, detail-oriented, and easy to work with. I take ownership of my responsibilities and focus on delivering accurate, high-quality work that helps businesses stay organized and operate efficiently.