Sahil G.

Twilio Expert | A2P 10DLC | Agent | Claude Certified | Webflow

👋 Hi, I’m Sahil- a Twilio expert with over 11+ years of hands-on experience building scalable, real-time communication systems using the full Twilio stack and AI-powered tools. 📞 Programmable Voice / SMS, 🧠 TaskRouter & Flex, 🎛️ Studio, Functions, Conversations, Sync, Webhooks and more. I design and implement AI-powered calling platforms, autonomous voice agents, conversational IVR systems, SMS and WhatsApp automation, and cloud contact centers. My work focuses on reliability, low latency, and real-world scalability for high-volume production environments. My core expertise includes Twilio Programmable Voice, SIP, Asterisk, FreeSWITCH, WebRTC, and AWS Connect. I build advanced call flows with features such as call recording, real-time transcription, sentiment analysis, intelligent routing, and live analytics. I specialize in AI-driven voice systems, including outbound and inbound AI calling, agent assist, call summarization, intent detection, and conversational call handling using modern AI frameworks integrated with telephony platforms. On the messaging side, I build compliant SMS and WhatsApp automation systems, including A2P 10DLC workflows, notifications, chatbots, and CRM-integrated messaging pipelines. I also design and customize cloud contact centers using AWS Connect and Twilio Flex, including omnichannel routing, agent dashboards, reporting, and migrations from legacy PBX or call center systems. My technical stack includes Node.js, PHP, Laravel, React, Next.js, JavaScript, MySQL, Firebase, Linux, REST APIs, SIP, and WebRTC. Clients work with me to build AI voice agents, automate call centers, scale VoIP infrastructure, and integrate voice and messaging into SaaS products and internal systems. I prioritize clear communication, clean architecture, and long-term maintainability. Thank you