Elaine May S.

Stop hiring service providers who only know how to handle one slice of your business. I look at your entire revenue process, so from your first ad to your follow-up emails, everything is working together to close more deals. I help businesses turn more visitors into leads, leads into customers, and customers into repeat buyers. Over the last 8+ years, I've supported business owners as a Virtual Assistant, Website Administrator, and Marketing Support Specialist. Today, I combine those technical skills with advanced digital marketing training to help businesses improve their entire customer journey from first impression to long-term customer retention. I don't just complete tasks. I help business owners identify bottlenecks, improve systems, and create smoother experiences that generate more inquiries, sales, bookings, and repeat business. Currently, I am further developing my expertise through a Digital Marketing Academy, where I am studying: • Sales Psychology • Lead Generation • Funnel Design • Customer Journey Mapping • Email Marketing • Conversion Optimization • Marketing Strategy • Business Growth Systems My experience includes: ✓ WordPress Website Management ✓ Elementor & Divi ✓ Website Content Updates ✓ Landing Pages ✓ Lead Generation Systems ✓ Email Marketing ✓ Marketing Automations ✓ CRM Management ✓ Customer Journey Optimization ✓ Funnel Audits ✓ Zapier Automations ✓ WooCommerce ✓ Shopify ✓ Google Workspace ✓ Project Management Systems ✓ Social Media Support ✓ Canva Design ✓ Process Documentation ✓ Tiktok marketing, ✓ Facebook marketing ✓ Branding & Strategy ✓ Gohigh Level Funnels ✓ Email marketing ✓ Funnel and Website design ✓ Community management ✓ AI Automations & Chatbots, ✓ Project management ✓ Sales psychology ✓ Copywriting + AI Copywriting ✓ Prompt Engineering I bridge the gap between technology, operations, and marketing. Tools I regularly work with: WordPress, Elementor, Divi, WooCommerce, Shopify, Mailchimp, Flodesk, Zapier, Pipedrive, Trello, Asana, Basecamp, Canva, Google Workspace, Hostinger, GoDaddy, Thinkific, Freshdesk, Buffer and more. Clients typically hire me when they need someone who can: • Keep their website updated and running smoothly • Improve their marketing systems • Create or optimize funnels • Set up automations to save time • Organize business processes • Support customer communication • Manage digital platforms without constant supervision Why clients enjoy working with me: • Reliable and proactive • Strong attention to detail • Quick learner and tech-savvy • Excellent written communication • Able to work independently • Focused on solutions, not just tasks What makes me different from a typical Tech VA is that I don't just complete tasks, I look at how those tasks fit into the bigger picture of your business. Through my ongoing Digital Marketing Academy training in sales psychology, customer journeys, lead generation, and funnel design, I've developed the ability to identify potential gaps in the systems that support your marketing and sales efforts. Whether it's a website that isn't capturing leads effectively, missed follow-up opportunities, or disconnected customer experiences, I enjoy helping business owners create smoother systems that support growth. If you're looking for someone who can bridge the gap between technology, marketing, and operations while helping your business run more efficiently, I'd love to discuss your project.