Veronica M.

Cash Applications / Customer Service / Editor / Writer / Data Entry /

I am a detail-oriented Cash Applications Specialist with 8+ years supporting US-based companies, experienced in high-volume cash postings, payment research, and monthly reconciliations using Intacct. I resolve complex unapplied payments, coordinate closely with Collections, Renewals, and Sales, and provide month-end accounts receivable support. I also train new team members and authored an Intacct onboarding guide to streamline cash application processes. Proficient with Zendesk, Salesforce research, and MS Office, with strong reporting and written-communication skills.