Marie Velber B.

Customer Support Specialist focused on email and helpdesk systems. I help businesses manage inboxes, resolve tickets efficiently, and improve customer experience through structured workflows. After a brief hiatus dedicated to caring for rescued senior and special-needs dogs and cats, I am now fully re-engaged in freelance work and actively seeking impactful, long-term projects where I can contribute meaningfully. Throughout my career, I have worked with companies across multiple sectors, including heavy machinery and construction, automotive parts and labor, fashion and luxury watches, executive search, finance (including Yahoo Finance), real estate, and more. I have successfully taken on a wide range of roles, including: • Virtual Assistant • Project Manager • Pay-Per-Click Advertising Support • Performance-Based Marketing Support • Lead Generation & Prospect Research • LinkedIn Marketing & Outreach • Data Entry & Profiling • Content Supervision • Social Media Management • Online Reputation Management • Link Building & Email Outreach I am highly adaptable and proficient with a broad range of tools and platforms commonly used in modern operations, marketing, and client support environments, including: • ClickUp, GoHighLevel • Invoca • Intercom, HelpScout, Zendesk • Shopify, WooCommerce, BigCommerce, WP EasyCart • Hootsuite • Hunter, Rapportive, SocialTalent • LinkedIn Sales Navigator • Trello, Asana, Jira, HighRise • Mailchimp, AWeber • Microsoft 365, iWork • DocuSign, Xenu If you are looking for a reliable, detail-oriented professional who can integrate quickly into your operations and deliver consistent results, I would welcome the opportunity to work with you. Let’s build something valuable together.