Julian J.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I am a professional experienced Customer Service Supervisor / Manager. I have worked in two Telecommunication Customer Care Center with over 100+ agents handling both inbound and outbound calls, Chat and email support. I personally have been in the area of customer service for over 13 years as I have a passion for customer in any type of company; office supplies, food, maintenance, taxi, Uber etc. I believe that customer service is the foundation in every and any company once properly managed. I have worked with Live chat platforms and software such as Zopim and Pure Chat. I am fluent in English both written and oral. I am experienced in handing email, live chat, phone (both inbound and outbound), help desk tickets. I am also a highly qualified typist at 65 wpm with great accuracy and very detail oriented. I type reports, essays, business cards, PDF materials, and also sensitive data. I also have a great computer skills, and also highly skilled in Ms Office; MS Word, Excel.