Angel L.
I Help Companies Achieve Their Customer Service and Marketing Goals
With over a decade of progressive experience in marketing, sales, and customer support, I specialize in building and leading high-performing teams, developing effective marketing strategies, and driving measurable business growth. My career highlights include: ~Spearheading the creation and optimization of sales and marketing campaigns, including successful paid ads and email strategies that consistently exceeded performance metrics. ~Recruiting and mentoring key team members to establish fully operational marketing and sales teams that deliver on ambitious targets. ~Driving operational efficiency by streamlining processes, implementing automation, and reducing costs while maintaining high-quality service standards. ~Leading large-scale customer support and contract renewal teams, ensuring seamless service delivery and exceptional client satisfaction. ~Recognized for achieving top performance in roles spanning quality assurance, project management, and sales, with a proven ability to translate goals into actionable strategies. ~Lead company-wide implementation of AI Technology to further streamline process, increase department productivity and reduce business cost. My goal is to leverage this expertise to help businesses scale their marketing, sales, and customer support efforts, delivering results that align with organizational objectives.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.5k
Billed in all: $133,210$133k
$9.5k in the last 6 months
Across 18 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Microsoft Excel
Ranked by MRR among everyone on Upwork with the skill.
- #5Vendor Management System45 freelancers · 🇵🇭 #1Top 11%🇵🇭#1 of 6
- #98Program Management776 freelancers · 🇵🇭 #8Top 13%🇵🇭#8 of 55
- #118Marketing Management1,314 freelancers · 🇵🇭 #13Top 9%🇵🇭#13 of 288
- #145BPO Call Center1,567 freelancers · 🇵🇭 #70Top 9%🇵🇭#70 of 880
- #510Management Skills6,116 freelancers · 🇵🇭 #168Top 8%🇵🇭#168 of 1,901
- #814Marketing Strategy8,415 freelancers · 🇵🇭 #50Top 10%🇵🇭#50 of 720
- #1,206Social Media Marketing17,756 freelancers · 🇵🇭 #244Top 7%🇵🇭#244 of 3,224
- #1,923Customer Support20,101 freelancers · 🇵🇭 #902Top 10%🇵🇭#902 of 9,123