Nieva Lynn G.

16 Years of Proven Reliability: Long-term track record of success on Upwork as a Virtual Assistant. I help business owners stay organized, financially accurate, and operationally efficient so they can focus on growth while I handle the details behind the scenes. My professional approach is built on accuracy, consistency, and reliability. Services offered : - Full administrative support - Social Media Marketing & Content Creation - Bookkeeping ( Xero) - Maintaining accurate records and financial health. - Office operations management - Delivery coordination - Shipment tracking and management - Client payment follow-ups / On time supplier payment processing - Process streamlining and operational efficiency support - Inventory Management & Purchasing (experience with multinational corporations) - Order Processing & Fulfillment Why work with me? ✨ Reliable and proactive support that saves you time and reduces stress ✨ Excellent communication and follow-up, keeping you updated at every step ✨ A partner who values confidentiality, efficiency, and professionalism ✨ Accurate and detail-oriented ✨ Experienced with real estate, eCommerce, and billing Skills & Experience: ✅ Real Estate Research, Probate Research, Due Diligence, Appraisal Support, FSBO (For Sale By Owner), Expired Listings, Pre-Foreclosure, Probate Leads ✅ High accuracy in billing, bookkeeping, and data management (Xero, Google Sheets) ✅ Submission and management of insurance claims through Headway and Alma platforms (ICD-10 codes, billing codes, insurance follow-ups, collections) ✅ HIPAA Training – ensuring accuracy and confidentiality in handling client records ✅ eCommerce Store Management (Amazon Seller Central, Shopify, eBay, Poshmark) ✅ Import/Export Coordination ✅ HTML familiarity & WordPress support ✅ Recruitment, Team Management, and VA Training ✅ Customer Service & Client Support (empathetic communication, problem-solving, conflict resolution) I have worked across a wide range of industries, providing support to clients in real estate, eCommerce, and billing. I hold a Bachelor’s Degree in Business Management and have a strong background in bookkeeping, accounts receivable management, and team support. This experience allows me to adapt quickly and deliver excellent results. I am detail-oriented, proactive, easy to work with, and committed to ensuring smooth operations for my clients.