Shaun J.

For three decades, I have worked in customer service call centers, holding positions as an agent, trainer, and supervisor. I possess the skills to take high-volume calls while implementing effective call strategies to provide a world-class customer support experience for inbound sales and customer support. For the past decade and a half, I have worked from my home office as a liaison for several Upwork clients, which I am highly proud of. I am seeking an opportunity to work with the same level of professionalism and utilize my experience in customer care.