Nathaniel P.
Human Customer Service & Operations Pro with a 93 Satisfaction Rating
Whether you're looking for customer service or operational support, I'm top-rated and available here. Experience spanning 13+ years: 📍 Part-Time EMS Monitoring Agent for GWT2Energy (7 Mos). 📍 Mobile User Support and Customer Service Manager for Smart Receipts (1.5 Years). 📍 Conducted multi-site security monitoring/police dispatch for Security Trailers (2 Years). 📍 Provided user support for SmartNews platform (5 Years). 📍 Legal Support Specialist for Immigration Law Firm (5 Years) 📍 Operations Support for Tenant Law Firms (2-4 Years). 📍 Intake Specialist for Divorce/Family Law Firm (1 Year). Focusing on what's important is my daily drive. Let's talk about your needs today. Customer Service & Technical Support Specialties: 📍Microsoft & Google Applications: Proficient. 📍AI Platforms: Proficient in working side-by-side. 📍Communication: Excellent in both written and spoken English; skilled live chat operator. 📍Leadership: Experienced in planning, execution, management, and supervision. 📍 Adaptability: Flexible and adaptable to any required environment. 📍 Team Collaboration: Cooperative and able to work effectively in multidisciplinary teams. 📍 Resilience: Ability to work under tremendous pressure with excellent time management. 📍 Proactivity: Proactive nature with a readiness to take action to influence events. 📍Decision-Making: Competent in making decisions in emergency scenarios. 🥅 Goal: I aim to build long-term relationships with clients by consistently delivering exceptional creative services and ensuring quality results at a reasonable price. I am committed to best effort with every client, aiming for unparalleled output that meets and exceeds client expectations. Drop me a message.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.8k
Billed in all: $354,991$355k
$2.4k in the last 6 months
Across 47 contracts
Earnings, last 30 days
Skill rankings: Top 11% in Security Operation Center
Ranked by MRR among everyone on Upwork with the skill.
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