Rein S.
Customer Success| Onboarding | Saas Customer Support | Rockstar VA
⭐⭐⭐⭐⭐ "Sidney was a value-added member to our Account Management team. Her product knowledge combined with her excellent customer service ability made her a reliable colleague for any situation. Her selling skills help us promote the products among our clients." --GoFleet (Canada) 𝗜 𝗵𝗲𝗹𝗽 𝘀𝗺𝗮𝗹𝗹 𝘁𝗼 𝗺𝗲𝗱𝗶𝘂𝗺 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝘁𝗵𝗲𝗶𝗿 𝗱𝗮𝗶𝗹𝘆 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝘁𝗵𝗲𝗶𝗿 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 🔥 𝗯𝘆 𝗽𝗿𝗼𝘃𝗶𝗱𝗶𝗻𝗴 𝗮 𝗯𝗿𝗼𝗮𝗱 𝘀𝗽𝗲𝗰𝘁𝗿𝘂𝗺 𝗼𝗳 𝘀𝗸𝗶𝗹𝗹𝘀. Over the last 10 years I have developed my skills as a Customer Support Guru and Virtual/Administrative/Technical/Executive Assistant doing Project Management, Customer Support, Order Processing, Data Processing, Microsoft Excel and Word projects, Internet Research and more. My ultimate goal is your satisfaction. I work closely with clients to understand their unique needs and tailor my services to ensure a successful outcome. I pick up instructions quickly and can master any software in seconds. I do not JUST do my job; I will find out ways on how I can make your system more efficient. It is truly an honor to have the opportunity to work with🌟high profile clients🌟throughout my career, including: 🌕JPMorgan Chase Bank, NA (Fortune 500 Company) 🌕 GoFleet (Fleet Management IoT Solutions Company) 🌕 Sykes Asia (Supporting companies under the Fortune 500 roster) 🌕 Convergys ( Leading global firm specializing in customer service outsourcing) 🌕 Course Hero (American education technology website) 🌕 Lamplanet (Top Earning Shopify Store 2017) 🌕 Yoyo Lip Gloss Inc. ( Manufacturing & Distribution) 🌕 Xlibris (Self-Publishing and on-demand printing services provider)
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $23k
Billed in all: $377,662$378k
$23k in the last 6 months
Across 32 contracts
Earnings, last 30 days
Skill rankings: Top 0.68% in Virtual Assistance
Top 1% in 4 of 7 skills, ranked by MRR among everyone on Upwork with the skill.
- #9Purchase Orders551 freelancers · 🇵🇭 #2Top 2%🇵🇭#2 of 248
- #14Order Fulfillment1,928 freelancers · 🇵🇭 #10Top 0.73%🇵🇭#10 of 1,262
- #110Customer Relationship Management5,121 freelancers · 🇵🇭 #12Top 2%🇵🇭#12 of 1,228
- #141Email Support14,954 freelancers · 🇵🇭 #71Top 0.94%🇵🇭#71 of 8,734
- #198Virtual Assistance29,113 freelancers · 🇵🇭 #45Top 0.68%🇵🇭#45 of 9,892
- #215Customer Support20,101 freelancers · 🇵🇭 #67Top 1%🇵🇭#67 of 9,123
- #351Customer Service37,167 freelancers · 🇵🇭 #116Top 0.94%🇵🇭#116 of 18,590