Danish A.

I’m a Senior IT & Systems Engineer with 12+ years of experience supporting Managed Service Providers (MSPs) and corporate clients. I specialize in server administration, cloud migrations, MDM deployment, security hardening, automation, and MSP toolsets. My focus is on delivering fast, secure, and scalable solutions that reduce downtime, improve efficiency, and enhance client satisfaction. What I Offer: Server & Cloud: Windows Server, Linux, macOS, VMware, Hyper-V, Proxmox, Microsoft 365, Azure, AWS (EC2/S3, Route 53) MDM & Endpoint Management: Addigy, Intune, JAMF, Apple Business Manager Security & Networking: Firewall setup & hardening (Sophos XGS, Sophos Central, SonicWall NSM, pfSense, OPNsense), VPN, IDS/IPS Email & Collaboration: Exchange Server, Kerio Connect, DKIM/SPF/DMARC configuration, AppRiver Automation & Scripting: PowerShell, Bash, Python for task automation and system optimization MSP Tools & RMM Platforms: ConnectWise Automate, Control, and Manage; IT Glue; Datto; NinjaRMM; Tactical RMM; ITFlow; PRTG; Pax8 Web & CMS: WordPress, Joomla, site optimization & hardening Additional Value: L3 Escalation Handling: Resolve complex tickets and lead infrastructure projects Mentorship & Documentation: Train and support L1/L2 teams using IT Glue and SOPs Remote Team Option: Can provide dedicated L1/L2 engineers for daily support while I manage escalations and infrastructure leadership Certifications & Highlights: Microsoft Certified Professional (MCP) Sophos UTM Certified VMware Technical Sales Professional (VTSP 5.5) Proven track record with Azure migrations, security hardening, MDM deployments, and automation projects Why Work With Me? Strong MSP background – familiar with SLAs, multi-client environments, and compliance needs Security-first and automation-focused mindset Clear communicator and results-oriented problem solver Let’s work together to strengthen your IT environment, whether you need project-based support, ongoing management, or a fully remote support team. Skills Server Administration (Windows, Linux, macOS) VMware, Hyper-V, Proxmox Microsoft 365, Azure, AWS (EC2/S3, Route 53) Addigy, Intune, JAMF, Apple Business Manager ConnectWise Automate, Control, Manage; IT Glue; Datto; NinjaRMM; Tactical RMM; ITFlow; PRTG; Pax8; AppRive Sophos Central, Sophos XGS, SonicWall NSM, pfSense, OPNsense, UDM Pro Exchange Server, Kerio Connect PowerShell, Bash, Python scripting Yeastar IP PBX WordPress security hardening \Network Security & Automation L1/L2 Remote Team Support Certifications Microsoft Certified Professional (MCP) Sophos UTM Certified VMware Technical Sales Professional (VTSP 5.5)