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Neder Rhine L.
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Neder Rhine L.

20+Years Customer Service Pro | Team Lead

Neder is a 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝘅𝗽𝗲𝗿𝘁 𝘄𝗶𝘁𝗵 𝗢𝘃𝗲𝗿 𝟮𝟬 𝗬𝗲𝗮𝗿𝘀 𝗼𝗳 𝗣𝗿𝗼𝘃𝗲𝗻 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 that's identified and addressed the core challenges that businesses encounter in providing outstanding customer service. What my recent client shared about me... 🌟 "Neder is an amazing leader, teammate, and employee. There really are enough words to shout out about her dedication, perseverance, quick thinking... The list goes on and on. She's upbeat and friendly in every situation. She understands customer needs and how to best help her team achieve them. She's a key asset to any customer support team." Her preferred tools: 📌Salesforce, Zendesk, Zoho, GHL and Desk 📌Trello, Canva, Adobe Photoshop 📌Slack, Skype, Discord 📌Google Docs, Sheet, Calendar 📌Asana, ClickUp 📌ChatGPT 📌Notion My Specializations: 👆 Customer Service 👆 Administrative Support 👆 Escalation Handling 👆 Complaint Resolution 👆 Chat Support 👆 Email Support 👆 Data Entry 👆 Quality Assurance 👆 Reporting 👆 Web Research 👆 Team Monitoring 👆 Email Marketing 👆 Product Training 👆 Recruitment 👆 Onboarding Would you like to level up your customer support game? 𝗟𝗲𝘁'𝘀 𝗷𝗼𝗶𝗻 𝗳𝗼𝗿𝗰𝗲𝘀 and redefine the path to success for your business! 🚀

🇵🇭Caloocan City, Philippines$25/hr100% JSS5.00 (9)Since Sep 2009

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#32,939 / 412k
🇵🇭Country#4,916 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $8.8k

World#28,894 / 412k
🇵🇭Country#4,550 / 56.3k
Total earnings
$317k

Billed in all: $324k

World#6,966 / 412k
🇵🇭Country#315 / 56.3k
Per project
$40k

$4.4k in the last 6 months

World#1,587 / 412k
🇵🇭Country#173 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
8

Across 19 contracts

47% fixed53% hourly
World#223,560 / 412k
🇵🇭Country#19,769 / 56.3k

Earnings, last 30 days

$324k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$322k$323k$324k$325kOct 8Oct 23Nov 7

Skill rankings: Top 5% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #124Email1,368 freelancers · 🇵🇭 #48Top 9%
  2. #197Ticketing System1,296 freelancers · 🇵🇭 #85Top 15%
  3. #210Customer Care2,153 freelancers · 🇵🇭 #72Top 10%
  4. #264Product Knowledge2,128 freelancers · 🇵🇭 #151Top 12%
  5. #332Customer Retention2,511 freelancers · 🇵🇭 #118Top 13%
  6. #362Order Tracking2,668 freelancers · 🇵🇭 #249Top 14%
  7. #399Team Management3,136 freelancers · 🇵🇭 #110Top 13%
  8. #512Customer Relationship Management5,121 freelancers · 🇵🇭 #117Top 10%