Jeane S.

My goal is to provide exceptional quality work to every client. I take responsibility for my assigned tasks and provide services that meet or exceed the goals that have been set. I have been an experienced Customer Service Specialist and Admin Assistant for over 12 years and handle email, calls, and chat tickets and help with customer queries. I'm very passionate about personal growth and discovered the Programmatic world with 5 years of work experience in Ad Tech and Optimization company. Fully equipped with the following: -Customer Service ( Phone, Chat & Email) -Technical Support Internet, Phone & Cable ( Phone & Chat) -Administrative Support -Real Estate (Help Desk/Customer Support) -Handled CRM (Hubspot/SalesForce) -Ad Operations tools and Ad optimization strategies: * Google's Advertising Platforms (AdSense, AdExchange, Google Ad Manager) * Google Analytics * Native Ads * Header Bidding, Open Bidding, and ManageDemand *Unified Pricing Floor Optimization