Sharmistha R.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Why Work With Me? I’m a Commerce graduate who built my career through real projects, long-term client relationships, continuous learning, and hands-on experience. I believe trust is earned through actions, not promises. I take ownership of my work, communicate honestly, flag issues early, and look for practical solutions rather than waiting to be told what to do. Having worked extensively with Australian and US clients, I understand international business expectations and the importance of reliable communication across time zones. I’m not looking for a quick project or a one-off assignment. I value long-term working relationships where I can understand your business, become a dependable part of your team, and contribute consistently as your business grows. Looking for someone you can trust to manage your operations, communicate clearly, and stay committed for the long term? I help ecommerce businesses and digital marketing agencies manage day-to-day operations, improve customer experience, coordinate projects, and keep things running smoothly. With 12+ years of hands-on experience working with clients across Australia, the US, the UK, and Europe, I understand that successful partnerships are built on more than skills. They require trust, accountability, clear communication, and consistency. How I Can Support Your Business? 1. Ecommerce Strategy: Identifying workflow gaps, improving processes, and supporting business growth. 2. Project & Client Management: Client communication, reporting, team coordination, and project delivery. 3. Customer Support & CX: Zendesk, Gorgias, ticket management, escalations, and customer retention. 4. SEO & Digital Marketing: Local SEO, AEO, and GEO for local clients since 2010. 5. Social Media & Reputation Management: Social media coordination, review management, and brand reputation. 6. Ecommerce Operations: Shopify Pro, order management, backend workflows, and daily operations. If you’re looking for an experienced, trustworthy partner who takes your business seriously, let’s connect and explore how I can help.