Joanne G.
Hybrid CSR, Order Processing, Lead Generation, Online Research & VA
With over 15 years of experience, I am the ideal contractor for your project. I take great pride in my exceptional customer service skills and my ability to resolve even the most challenging situations. Throughout my extensive career in customer service, I’ve developed a keen ability to understand and address customer needs effectively. My strong communication skills allow me to collaborate seamlessly with customers, team members, and executives alike. I am an open-minded individual, always eager to learn and grow. My areas of expertise include: - Inbound Call Handling - Email Support - Order Processing (includes new orders, modifications and cancellations) - Customer Follow Up - Chat Support - Virtual Assistant - Product Listing - Lead Generatiom - Data Entry - Social Media Marketing - Email Management - Google Docs - Google Spreadsheet - Microsoft Word - Microsoft Excel - Zopim - Zendesk - Skype - Intercom - Quickbooks - Magento - Dropshipping - Shopify - Office 360 - Skype for Busines - Ring Central - Oberlo - AliExpress - Tetra - Talkdesk - Salesforce - Slack - Canva - Wix - Airbnb - VRBO - Booking.com - Guesty - ClickUp - Hubstaff - Lodgify - Aircall - Breezeway - Toggl - Asana - HubSpot
Earnings and projects
Last 6 months ÷ 6
Billed in all: $106,997$107k
Across 9 contracts