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Joanne G.

Joanne G.

Hybrid CSR, Order Processing, Lead Generation, Online Research & VA

With over 15 years of experience, I am the ideal contractor for your project. I take great pride in my exceptional customer service skills and my ability to resolve even the most challenging situations. Throughout my extensive career in customer service, I’ve developed a keen ability to understand and address customer needs effectively. My strong communication skills allow me to collaborate seamlessly with customers, team members, and executives alike. I am an open-minded individual, always eager to learn and grow. My areas of expertise include: - Inbound Call Handling - Email Support - Order Processing (includes new orders, modifications and cancellations) - Customer Follow Up - Chat Support - Virtual Assistant - Product Listing - Lead Generatiom - Data Entry - Social Media Marketing - Email Management - Google Docs - Google Spreadsheet - Microsoft Word - Microsoft Excel - Zopim - Zendesk - Skype - Intercom - Quickbooks - Magento - Dropshipping - Shopify - Office 360 - Skype for Busines - Ring Central - Oberlo - AliExpress - Tetra - Talkdesk - Salesforce - Slack - Canva - Wix - Airbnb - VRBO - Booking.com - Guesty - ClickUp - Hubstaff - Lodgify - Aircall - Breezeway - Toggl - Asana - HubSpot

🇵🇭Caloocan City, Philippines$13/hr100% JSS4.61 (3)Since Oct 2009

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#36,324 / 412k
🇵🇭Country#4,583 / 56.3k
Revenue, last 30 days
$0
Total earnings
$107k

Billed in all: $107k

World#36,324 / 412k
🇵🇭Country#4,583 / 56.3k
Per project
$15k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
7

Across 9 contracts

11% fixed89% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$107kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$104k$106k$108k$110kOct 8Oct 23Nov 7

Skills