Christian Y.
Customer Service Representative
Are you in need of someone competent, skilled and qualified service provider but at the same time honest, punctual, committed and hardworking? I believe the last four elements are paramount to achieve success in any chosen field. Working from a call center honed my knowledge and know-how in dealing with customers. I have been working for 14 years now, the last 10 years of which were here in Odesk, now Upwork. Throughout these years, I have expanded my knowledge in the following fields: Shopify Slack Konnective Paypal Disputes Stripe Disputes AliveChat WebX AliveSupport Kayako Olark Intercom Email support programs such as Kayako Fusion, Zendesk, RightNow, Cerberus Help Desk, re:amaze ticketing platform. I always strive for excellence and I commit to deliver great results beyond what is expected of me. I am flexible and can easily adjust to any environment.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $520
Billed in all: $193,348$193k
$520 in the last 6 months
Across 40 contracts
Earnings, last 30 days
Skill rankings: Top 33% in Google Docs
Ranked by MRR among everyone on Upwork with the skill.
- #660Freshdesk1,321 freelancers · 🇵🇭 #328Top 50%🇵🇭#328 of 621
- #849Product Knowledge2,128 freelancers · 🇵🇭 #536Top 40%🇵🇭#536 of 1,267
- #1,247Order Tracking2,668 freelancers · 🇵🇭 #838Top 47%🇵🇭#838 of 1,731
- #2,176Product Listings5,309 freelancers · 🇵🇭 #747Top 41%🇵🇭#747 of 1,714
- #2,215Phone Support5,089 freelancers · 🇵🇭 #1,116Top 44%🇵🇭#1,116 of 2,568
- #2,657Google Docs8,007 freelancers · 🇵🇭 #1,262Top 33%🇵🇭#1,262 of 3,336
- #2,701Zendesk5,908 freelancers · 🇵🇭 #1,389Top 46%🇵🇭#1,389 of 2,921
- #4,856Online Chat Support11,527 freelancers · 🇵🇭 #2,893Top 42%🇵🇭#2,893 of 6,896