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Christian Y.
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Christian Y.

Customer Service Representative

Are you in need of someone competent, skilled and qualified service provider but at the same time honest, punctual, committed and hardworking? I believe the last four elements are paramount to achieve success in any chosen field. Working from a call center honed my knowledge and know-how in dealing with customers. I have been working for 14 years now, the last 10 years of which were here in Odesk, now Upwork. Throughout these years, I have expanded my knowledge in the following fields: Shopify Slack Konnective Paypal Disputes Stripe Disputes AliveChat WebX AliveSupport Kayako Olark Intercom Email support programs such as Kayako Fusion, Zendesk, RightNow, Cerberus Help Desk, re:amaze ticketing platform. I always strive for excellence and I commit to deliver great results beyond what is expected of me. I am flexible and can easily adjust to any environment.

🇵🇭Cagayan de Oro City, Philippines$10/hr100% JSS4.65 (22)Since Nov 2009

Earnings and projects

MRR
$87

Last 6 months ÷ 6

World#138,455 / 412k
🇵🇭Country#22,525 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $520

Total earnings
$183k

Billed in all: $193k

World#17,661 / 412k
🇵🇭Country#1,558 / 56.3k
Per project
$6.8k

$520 in the last 6 months

World#25,284 / 412k
🇵🇭Country#6,025 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
27

Across 40 contracts

10% fixed90% hourly
World#106,301 / 412k
🇵🇭Country#7,933 / 56.3k

Earnings, last 30 days

$193kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$190k$192k$194k$196kOct 8Oct 23Nov 7

Skill rankings: Top 33% in Google Docs

Ranked by MRR among everyone on Upwork with the skill.

  1. #660Freshdesk1,321 freelancers · 🇵🇭 #328Top 50%
  2. #849Product Knowledge2,128 freelancers · 🇵🇭 #536Top 40%
  3. #1,247Order Tracking2,668 freelancers · 🇵🇭 #838Top 47%
  4. #2,176Product Listings5,309 freelancers · 🇵🇭 #747Top 41%
  5. #2,215Phone Support5,089 freelancers · 🇵🇭 #1,116Top 44%
  6. #2,657Google Docs8,007 freelancers · 🇵🇭 #1,262Top 33%
  7. #2,701Zendesk5,908 freelancers · 🇵🇭 #1,389Top 46%
  8. #4,856Online Chat Support11,527 freelancers · 🇵🇭 #2,893Top 42%