Coleen I.
Expert CSR, Transcriptionist, Web Researcher, Data Encoder, Data Miner
I am a hardworking, multi-tasker and fast learner individual. I have excellent PC and Microsoft Office skills, a high attention to detail and good time management skills. I have 6 years of experience in Customer Service in a call center environment. I'm good in communicating and dealing with people. Most of all, I am motivated to deliver exceptional customer service to clients. I specialize in delivering online support to clients in a professional and organized manner, through: emails, chat and phone. I can offer admin support jobs, translation Tagalog/Filipino to English (vice versa), data entry, web research, Amazon product research, Shopify product listing and transcription.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.5k
Billed in all: $66,571$67k
$2.5k in the last 6 months
Across 2 contracts
Across 114 contracts
Earnings, last 30 days
Skill rankings: Top 16% in English
Ranked by MRR among everyone on Upwork with the skill.
- #218Error Detection1,140 freelancers · 🇵🇭 #73Top 19%🇵🇭#73 of 164
- #489BPO Call Center1,567 freelancers · 🇵🇭 #285Top 31%🇵🇭#285 of 880
- #696File Management2,593 freelancers · 🇵🇭 #335Top 27%🇵🇭#335 of 1,207
- #1,689General Transcription8,318 freelancers · 🇵🇭 #569Top 20%🇵🇭#569 of 1,812
- #1,764Data Mining9,150 freelancers · 🇵🇭 #596Top 19%🇵🇭#596 of 2,261
- #1,801Online Research8,217 freelancers · 🇵🇭 #673Top 22%🇵🇭#673 of 2,428
- #2,394CRM Software8,314 freelancers · 🇵🇭 #575Top 29%🇵🇭#575 of 1,776
- #2,777English17,148 freelancers · 🇵🇭 #486Top 16%🇵🇭#486 of 1,895