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Melody M.
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Melody M.

Legal Intake Specialist | Family & Employment Law

CAN START IMMEDIATELY. Looking for an 𝑬𝑿𝑷𝑬𝑹𝑰𝑬𝑵𝑪𝑬𝑫 𝑰𝑵𝑻𝑨𝑲𝑬 𝑺𝑷𝑬𝑪𝑰𝑨𝑳𝑰𝑺𝑻 𝑨𝑵𝑫 𝑪𝑼𝑺𝑻𝑶𝑴𝑬𝑹 𝑺𝑬𝑹𝑽𝑰𝑪𝑬 𝑹𝑬𝑷𝑹𝑬𝑺𝑬𝑵𝑻𝑨𝑻𝑰𝑽𝑬 𝑷𝑹𝑶𝑭𝑬𝑺𝑺𝑰𝑶𝑵𝑨𝑳 for the long haul? 👩‍💻 15 yrs of experience as a CSR Pro and 4 yrs experience as a Legal Intake Specialist. Experienced in Family Law and Employment Law 💰 Cost Effective and Tech Savvy ⚡ High-Speed Internet & Equipment 💕Deeply committed to your SUCCESS ✨Proficient in Vonage | Ring Central | Lawmatics | Lawcus | PipeDrive | LawPay | Clio Grow | Acuity | ClickUp | MyCase | Airtable | Google Suite | Calendly 𝑰 𝒉𝒆𝒍𝒑 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒐𝒘𝒏𝒆𝒓𝒔 𝒈𝒐 𝒇𝒓𝒐𝒎 𝒔𝒕𝒓𝒖𝒈𝒈𝒍𝒊𝒏𝒈 𝒕𝒐 𝒕𝒉𝒓𝒊𝒗𝒊𝒏𝒈 𝒃𝒚 𝒆𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒕𝒍𝒚 𝒎𝒂𝒏𝒂𝒈𝒊𝒏𝒈 𝒍𝒆𝒂𝒅 𝒊𝒏𝒕𝒂𝒌𝒆 𝒂𝒏𝒅 𝒑𝒓𝒐𝒗𝒊𝒅𝒊𝒏𝒈 𝒆𝒙𝒄𝒆𝒑𝒕𝒊𝒐𝒏𝒂𝒍 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒆𝒓𝒗𝒊𝒄𝒆, 𝒔𝒂𝒗𝒊𝒏𝒈 𝒕𝒉𝒆𝒊𝒓 𝒗𝒂𝒍𝒖𝒂𝒃𝒍𝒆 𝒕𝒊𝒎𝒆 𝒂𝒏𝒅 𝒆𝒏𝒔𝒖𝒓𝒊𝒏𝒈 𝒕𝒉𝒆𝒚 𝒄𝒂𝒏 𝒇𝒐𝒄𝒖𝒔 𝒐𝒏 𝒕𝒉𝒆𝒊𝒓 𝒄𝒐𝒓𝒆 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒘𝒊𝒕𝒉 𝒄𝒐𝒏𝒇𝒊𝒅𝒆𝒏𝒄𝒆. Why Choose Me: 😉 👇👇👇 🔥 𝑷𝒓𝒐𝒗𝒆𝒏 𝑻𝒓𝒂𝒄𝒌 𝑹𝒆𝒄𝒐𝒓𝒅: I have a history of achieving exceptional results in both legal intake and customer service roles, consistently exceeding client expectations. 🔥 𝑬𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚 𝒂𝒏𝒅 𝑨𝒄𝒄𝒖𝒓𝒂𝒄𝒚: My meticulous attention to detail ensures accurate data collection and documentation, minimizing errors in legal cases. 🔥 𝑪𝒍𝒊𝒆𝒏𝒕-𝑪𝒆𝒏𝒕𝒓𝒊𝒄 𝑨𝒑𝒑𝒓𝒐𝒂𝒄𝒉: I prioritize building strong client relationships and delivering a personalized experience to meet their needs and expectations. With my personal approach, my name is usually mentioned whenever clients leave a 5-star review. 🔥 𝑪𝒐𝒍𝒍𝒂𝒃𝒐𝒓𝒂𝒕𝒊𝒗𝒆 𝑻𝒆𝒂𝒎 𝑷𝒍𝒂𝒚𝒆𝒓: I work well in a team, facilitating collaboration between legal teams, administrative staff, and clients for a more streamlined process. 🔥 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒆𝒓𝒗𝒊𝒄𝒆 𝑺𝒕𝒂𝒓: My goal is to put a smile on your customer's face and I'll move mountains to make that happen. *𝑤𝑖𝑛𝑘* I am dedicated to contributing my skills and expertise to your intake and customer service needs. Let's work together to deliver outstanding service and drive success in your operations. *𝑤𝑖𝑛𝑘* 🟢 If you're sold and think we're a good fit... 💬 Drop a personalized message and let me know 📞 What time works best for you for a discovery call *𝑤𝑖𝑛𝑘*!

🇵🇭Caloocan City, Philippines$17/hr100% JSS5.00 (2)Since Feb 2010

Earnings and projects

MRR
$4k

Last 6 months ÷ 6

World#8,084 / 412k
🇵🇭Country#350 / 56.3k
Revenue, last 30 days
$4.4k

Last 6 months: $24k

World#7,018 / 412k
🇵🇭Country#284 / 56.3k
Total earnings
$90k

Billed in all: $94k

World#43,834 / 412k
🇵🇭Country#5,957 / 56.3k
Per project
$18k

$8k in the last 6 months

World#6,969 / 412k
🇵🇭Country#1,423 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
5

Across 6 contracts

0% fixed100% hourly
World#266,042 / 412k
🇵🇭Country#25,565 / 56.3k

Earnings, last 30 days

$94.2k+$4.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$87.5k$90.0k$92.5k$95.0kOct 8Oct 23Nov 7

Skill rankings: Top 0.48% in Appointment Scheduling

Top 1% in 9 of 15 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #9Complaint Management355 freelancers · 🇵🇭 #4Top 3%
  2. #15Appointment Scheduling3,126 freelancers · 🇵🇭 #3Top 0.48%
  3. #24Social Media Engagement2,106 freelancers · 🇵🇭 #6Top 1%
  4. #47Phone Support5,089 freelancers · 🇵🇭 #24Top 0.92%
  5. #51Customer Satisfaction3,986 freelancers · 🇵🇭 #25Top 1%
  6. #59Scheduling6,335 freelancers · 🇵🇭 #14Top 0.93%
  7. #59Executive Support5,288 freelancers · 🇵🇭 #14Top 1%
  8. #91Communications7,670 freelancers · 🇵🇭 #12Top 1%