Melissa N.

With over 15 years of experience as an Executive Assistant, I bring a strong background in executive support, operations, customer service, and digital systems management. I am confident in my ability to add immediate value in roles such as Virtual Assistant, WordPress Assistant, Receptionist, or Project Manager. Throughout my career, I have successfully supported Executives, Real Estate companies, Marketing firms, Health Care Companies, Law Firms, Retail, Education, Technology, and growing Businesses by streamlining workflows, improving communication systems, and managing day-to-day operations with precision and efficiency. Core Skills & Expertise Project Management Client & Customer Onboarding Calendar & Email Management Customer Support & Ticketing Systems (Zendesk, osTicket, Freshdesk, and other platforms) Shopify Store Management WordPress Website Development & Content Management Email Marketing & Automation SEO & Social Media Marketing Travel Coordination & Booking Reception & Call Handling Email, Phone & Live Chat Support Script Installation & Technical Setup Online Research Legal Administrative Support (form preparation, document filing) Clio Grow & Clio Manage HubSpot & Zoho Workflow Automation (Zapier, GoHighLevel) I pride myself on being highly organized, proactive, and detail-oriented. I am also a fast learner who quickly adapts to new systems and processes. I am seeking long-term opportunities where I can contribute meaningfully and grow with the organization. I am available for a minimum of 10 hours per week. I am not interested in working for less than 10 hours per week. I am looking for long-term roles, and I am committed to delivering consistent, high-quality results.