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Scott R.

Scott R.

AI Systems & Knowledge Architect | RAG, Agents, Reliability

I design and build AI systems that need to stay reliable after the demo: RAG and knowledge workflows, agent and tool boundaries, backend APIs, evaluation, observability, and handoff documentation. My strongest work sits at the intersection of applied AI and production infrastructure. At DialogTech, I led a zero-downtime Elasticsearch upgrade while continuous ingestion supported a platform processing roughly 10 million call minutes per month. At IBM, I worked on automation across 2,000+ servers and helped resolve Docker networking failures blocking firewall connectivity and automated provisioning. Through Hearth & Code, I build local-first knowledge-system prototypes and source-aware agent workflows with explicit permissions, stop conditions, review gates, and human handoff. The public workbench and open repositories show these methods at their actual maturity. I am a strong fit for: • RAG and internal knowledge architecture • Agentic workflow design with human approval gates • Backend, API, and integration architecture • Retrieval evaluation and failure-mode analysis • Technical audits, prototypes, and implementation-ready documentation I work best when the problem is ambiguous but the outcome must be concrete: map the workflow, identify evidence and risks, build the narrowest useful slice, test it, and leave the team with artifacts they can use.

🇺🇸Cuyahoga Falls, United States$75/hr100% JSS4.91 (2)Since Mar 2010

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#351,860 / 412k
🇺🇸Country#54,059 / 62.1k
Revenue, last 30 days
$0
Total earnings
$1.6k

Billed in all: $1.7k

World#351,860 / 412k
🇺🇸Country#54,059 / 62.1k
Per project
$543
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
3

Across 5 contracts

20% fixed80% hourly
World#304,140 / 412k
🇺🇸Country#44,018 / 62.1k

Earnings, last 30 days

$1.7kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,620$1,640$1,660$1,680Oct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills