Wilmer A.

Senior Site Reliability Engineer with strong experience operating and scaling large-scale, production systems. Deep expertise in infrastructure automation, CI/CD, and cloud-native platforms, with hands-on work across Ansible, GCP, and Kubernetes. Proven track record in incident management, including on-call ownership, incident command, root cause analysis, and driving corrective actions to reduce MTTR and improve long-term reliability. Experienced in defining and enforcing SLIs, SLOs, and error budgets, and using monitoring and alerting to balance reliability with delivery velocity. Strong background in GNU/Linux administration, security hardening, and NodeBalancer performance optimization. Focused on building resilient systems through automation, observability, and disciplined operational practices across cloud and on-prem environments.