Jeanette J.
ORM/SERM Content Specialist | Reputation Writing & Review Response
🏆 Top Rated Plus | 100% Job Success 🔎 ORM/SERM Content Support | 🖋️ Reputation Writing | ⭐ Review Response | 📊 SEO Content QA I help businesses, professionals, and online brands improve how they appear across search, review platforms, and customer-facing content. My background combines long-form web content, research-based writing, customer support, SEO awareness, executive assistance, and online reputation support. I am especially helpful for clients who need someone reliable to monitor online presence, organize reputation-related tasks, draft professional review responses, improve search-facing content, and support a consistent brand message. If your business is dealing with negative reviews, unclear messaging, weak online profiles, inconsistent content, or a need for better trust-building materials, I can help you bring structure, clarity, and professionalism to the process. 🧩 What I can help with: • 🌐 Online Reputation Management support • 🧭 Search Engine Reputation Management support • 💬 Review monitoring and response drafting • 📍 Google Business Profile content support • 🛡️ Trust-building website and profile copy • 📈 SEO-friendly article and web content • 🗂️ Reputation-focused content planning • ✅ Content quality review and cleanup • 📚 Research and competitor review • 📞 Customer support messaging • ✉️ Email, SMS, and CRM support • 🗓️ Executive assistance and admin organization 💼 Why clients work with me: • ⏱️ Reliable, detail-oriented, and deadline-conscious • 📝 Strong written English and research skills • 🧘 Able to work independently with minimal supervision • 📋 Experienced in following detailed content guidelines • 🎯 Careful with tone, accuracy, and client reputation • 🤝 Responsive, organized, and professional • 🔄 Comfortable supporting long-term projects and ongoing workflows 🌱 I understand that online reputation is not only about writing positive content. It also requires careful monitoring, clear communication, credible messaging, and consistent trust signals across platforms. My goal is to help clients present themselves more clearly, professionally, and confidently online. 🚀 I can support both one-time projects and ongoing monthly reputation/content management work.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $20k
Billed in all: $317,560$318k
$20k in the last 6 months
Across 122 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Virtual Assistance
Ranked by MRR among everyone on Upwork with the skill.
- #163Blog Writing13,251 freelancers · 🇵🇭 #14Top 1%🇵🇭#14 of 918
- #229Writing16,517 freelancers · 🇵🇭 #7Top 1%🇵🇭#7 of 1,245
- #281Bookkeeping9,317 freelancers · 🇵🇭 #48Top 3%🇵🇭#48 of 2,945
- #284Social Media Management20,041 freelancers · 🇵🇭 #77Top 1%🇵🇭#77 of 7,196
- #343Virtual Assistance29,113 freelancers · 🇵🇭 #98Top 1%🇵🇭#98 of 9,892
- #358Customer Support20,101 freelancers · 🇵🇭 #124Top 2%🇵🇭#124 of 9,123
- #378Content Writing23,842 freelancers · 🇵🇭 #30Top 2%🇵🇭#30 of 2,085
- #391Copywriting21,052 freelancers · 🇵🇭 #23Top 2%🇵🇭#23 of 1,713