Alelie C.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

𝒀𝒐𝒖𝒓 𝑷𝒂𝒓𝒕𝒏𝒆𝒓 𝒊𝒏 𝑬𝒙𝒄𝒆𝒑𝒕𝒊𝒐𝒏𝒂𝒍 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆, 𝑬𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚 & 𝑺𝒂𝒍𝒆𝒔 𝑮𝒓𝒐𝒘𝒕𝒉 💯 20+ Years Experience | 100% Job Success 🚀 Trusted by Clients 🏆 Top-Rated Freelancer on Upwork What I Can Do for You I don’t just “handle tasks”—I help businesses run more smoothly, keep customers happy, and improve revenue. ✔ Customer Support (Email, Chat, Phone) Handle inquiries, complaints, and escalations with empathy and speed ✔ eCommerce Support (Shopify, Amazon, Faire) Order tracking, returns, refunds, and post-purchase care ✔ Inside Sales & Lead Conversion Turn leads into paying customers with a friendly, professional approach ✔ Accounts Receivable & Collections Follow up on unpaid invoices and improve cash flow without damaging relationships ✔ Admin & VA Support Inbox management, scheduling, coordination, and day-to-day operations Tools I’ve Worked With Gorgias • Help Scout • Freshdesk • Shopify • Faire • ShipStation Zendesk • HubSpot • Xero • Google Workspace • Slack Why Clients Choose Me ✨ Reliable & Detail-Oriented – If I say it’s done, it’s done right ✨ Strong Communicator – Clear, professional, and human (no robotic replies) ✨ Proactive – I don’t wait for problems, I prevent them ✨ Results-Driven – Focused on customer satisfaction, retention, and revenue My Edge With experience across customer service, sales, and accounts receivable, I understand the full customer journey—from first inquiry to final payment. That means I don’t just support your business—I help grow it. Availability 🕒 Flexible across time zones ⚡ Fast response time during working hours 📅 Open to long-term partnerships Let’s Work Together If you need someone who can support your customers, close deals, and keep your operations running smoothly, I’m here to help. 💬 Send me a message 📅 Let’s schedule a quick call 🚀 Let’s grow your business together Your Reliable Partner, 🤝 Ally