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Charel Ann B.

Charel Ann B.

Enterprise Talent Sourcing & Mass Recruitment Expert at Upwork

I am a results-driven professional with over a decade of experience across banking, recruitment, and customer support. My career started in technical support for global consumer electronics, where I developed a solid foundation in problem-solving, client engagement, and technical troubleshooting. I later transitioned into banking and credit card services, gaining 5 years of experience in financial operations, client relations, and dispute resolution. This background sharpened my analytical skills and gave me a deep understanding of customer needs in high-stakes financial environments. For the past 6 years, I’ve specialized in talent sourcing and recruitment, successfully connecting top talent with the right opportunities. I thrive in fast-paced environments, balancing strategic sourcing, stakeholder management, and candidate experience. 🔹 Core Strengths: Recruitment & Talent Acquisition | Customer Service Excellence | Financial Services | Technical Support | Stakeholder Management I am passionate about helping businesses grow through people, technology, and customer-focused solutions—and I’m always open to opportunities where I can bring value through my diverse background. I am also a #Gamer and would love opportunities related to gaming. #recruitment #sourcing #customerservice #technicalsupport #slack #Taleo #gaming #gamer #salesforce #SFDC #Fraud #AML #Banking #Jira #Finance #Risk #AML #dispute

🇵🇭Olongapo, Philippines$15/hr100% JSS4.98 (24)Since May 2010

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,205 / 412k
🇵🇭Country#1,511 / 56.3k
Revenue, last 30 days
$2.3k

Last 6 months: $15k

World#17,936 / 412k
🇵🇭Country#1,875 / 56.3k
Total earnings
$205k
World#14,716 / 412k
🇵🇭Country#1,163 / 56.3k
Per project
$11k

$7.3k in the last 6 months

World#13,492 / 412k
🇵🇭Country#3,073 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
18

Across 25 contracts

0% fixed100% hourly
World#143,608 / 412k
🇵🇭Country#11,228 / 56.3k

Earnings, last 30 days

$205k+$2.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$202k$204k$206kOct 8Oct 23Nov 7

Skill rankings: Top 2% in General Transcription

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Financial Risk136 freelancers · 🇵🇭 #1Top 4%
  2. #25Fraud Detection629 freelancers · 🇵🇭 #14Top 4%
  3. #83Candidate Sourcing1,417 freelancers · 🇵🇭 #20Top 6%
  4. #165General Transcription8,318 freelancers · 🇵🇭 #40Top 2%
  5. #250Recruiting4,153 freelancers · 🇵🇭 #47Top 6%
  6. #475Technical Support11,267 freelancers · 🇵🇭 #194Top 4%
  7. #1,022Microsoft Excel32,523 freelancers · 🇵🇭 #235Top 3%
  8. #1,289Customer Service37,167 freelancers · 🇵🇭 #504Top 3%