Charel Ann B.
Enterprise Talent Sourcing & Mass Recruitment Expert at Upwork
I am a results-driven professional with over a decade of experience across banking, recruitment, and customer support. My career started in technical support for global consumer electronics, where I developed a solid foundation in problem-solving, client engagement, and technical troubleshooting. I later transitioned into banking and credit card services, gaining 5 years of experience in financial operations, client relations, and dispute resolution. This background sharpened my analytical skills and gave me a deep understanding of customer needs in high-stakes financial environments. For the past 6 years, I’ve specialized in talent sourcing and recruitment, successfully connecting top talent with the right opportunities. I thrive in fast-paced environments, balancing strategic sourcing, stakeholder management, and candidate experience. 🔹 Core Strengths: Recruitment & Talent Acquisition | Customer Service Excellence | Financial Services | Technical Support | Stakeholder Management I am passionate about helping businesses grow through people, technology, and customer-focused solutions—and I’m always open to opportunities where I can bring value through my diverse background. I am also a #Gamer and would love opportunities related to gaming. #recruitment #sourcing #customerservice #technicalsupport #slack #Taleo #gaming #gamer #salesforce #SFDC #Fraud #AML #Banking #Jira #Finance #Risk #AML #dispute
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $15k
$7.3k in the last 6 months
Across 25 contracts
Earnings, last 30 days
Skill rankings: Top 2% in General Transcription
Ranked by MRR among everyone on Upwork with the skill.
- #5Financial Risk136 freelancers · 🇵🇭 #1Top 4%🇵🇭#1 of 32
- #25Fraud Detection629 freelancers · 🇵🇭 #14Top 4%🇵🇭#14 of 400
- #83Candidate Sourcing1,417 freelancers · 🇵🇭 #20Top 6%🇵🇭#20 of 389
- #165General Transcription8,318 freelancers · 🇵🇭 #40Top 2%🇵🇭#40 of 1,812
- #250Recruiting4,153 freelancers · 🇵🇭 #47Top 6%🇵🇭#47 of 1,145
- #475Technical Support11,267 freelancers · 🇵🇭 #194Top 4%🇵🇭#194 of 6,366
- #1,022Microsoft Excel32,523 freelancers · 🇵🇭 #235Top 3%🇵🇭#235 of 9,316
- #1,289Customer Service37,167 freelancers · 🇵🇭 #504Top 3%🇵🇭#504 of 18,590