Ma Fatima G.

I’m a Customer Experience and Digital Content Specialist with 10+ years of experience in social media and digital content, along with extensive experience in customer support and e-commerce. I can help with: • Chat and email customer support • E-commerce customer service and order support • Social media management and content creation • Copywriting and promotional content • Customer communication and issue resolution • AI-assisted content and creative development I have experience with Gorgias, Shopify, ShipBob, Canva, and various AI-powered creative tools. My background combines customer service, digital content, social media, and e-commerce, allowing me to communicate effectively with customers while understanding the brand and business behind each interaction. I’m dependable, detail-oriented, and comfortable working independently in remote environments.