Mary Grace Temple S.
Experienced Customer Service Support (email/chat/voice)
With great delight, I am pleased to have work for more than 9 years as customer service support. I started as products and billing associate for and internet and cable provider in the US, also have a few months experience in supporting medical claims for a health insurance company in the US as well. Also supported for technical, products and services and billing assistance and an email and chat support for one of the largest Telecommunications company here in the Philippines. I am privileged to have experience in an email and chat support for online stores for more than a year. I am eager to learn to expand my knowledge and skills, I am hardworking and can work with less supervision. I ensure that through the experience and skills I have will be bring satisfaction to the customers and world class customer service experience.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.6k
Billed in all: $91,193$91k
$1.8k in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 18% in Microsoft Excel
Ranked by MRR among everyone on Upwork with the skill.
- #810Order Processing2,648 freelancers · 🇵🇭 #568Top 31%🇵🇭#568 of 1,622
- #1,287Executive Support5,288 freelancers · 🇵🇭 #550Top 24%🇵🇭#550 of 2,127
- #1,557Communications7,670 freelancers · 🇵🇭 #620Top 20%🇵🇭#620 of 2,320
- #1,893Zendesk5,908 freelancers · 🇵🇭 #1,048Top 32%🇵🇭#1,048 of 2,921
- #3,254Online Chat Support11,527 freelancers · 🇵🇭 #2,067Top 28%🇵🇭#2,067 of 6,896
- #3,431Email Communication14,123 freelancers · 🇵🇭 #1,940Top 24%🇵🇭#1,940 of 6,862
- #4,141Email Support14,954 freelancers · 🇵🇭 #2,616Top 28%🇵🇭#2,616 of 8,734
- #5,227Customer Support20,101 freelancers · 🇵🇭 #2,690Top 26%🇵🇭#2,690 of 9,123