Jacqueline Mae V.

Jacq of All Trades — Your Reliable Virtual Assistant and Customer Service Pro Hello! I’m Jacqueline, a seasoned virtual assistant with over 10 years of experience in the BPO industry, specializing in customer service, data management, and administrative support. I’m here to help your business or personal projects run smoothly, efficiently, and accurately. What I Offer: •Expert data entry and accurate data encoding •In-depth research and data gathering with attention to detail •Skilled email handling and voice transcription •Proficient social media management across Facebook, LinkedIn, Instagram, Twitter, and Pinterest •Experienced in quality assurance and customer service •Advanced user of Microsoft Excel and Google Sheets (formulas, formatting, and data visualization) •Knowledgeable in US payroll, life insurance, mortgage, and credit card sectors, ensuring precise and compliant work •Specialist in Fraud prevention and detection •Fast typist at 60 WPM Why Work With Me? •I bring a sharp eye for detail developed from a decade of handling complex US-based accounts. •I’m resourceful and tech-savvy, using specialized tools to maximize productivity and accuracy. •Equipped with multiple devices and a reliable high-speed internet connection to ensure smooth, uninterrupted service. •Familiar with industry tools like Avaya and various softphones for seamless communication. •Affordable rates without compromising quality and professionalism. Let’s connect and see how I can help lighten your workload and boost your business efficiency. Send me an invitation anytime—I’m ready to assist!