Josef Ray D.

Senior Virtual Assistant & Project/Operations Manager

🚀 𝟏𝟕+ 𝐲𝐞𝐚𝐫𝐬 𝐚𝐬 𝐚 𝐭𝐞𝐜𝐡-𝐬𝐚𝐯𝐯𝐲 𝐕𝐀 𝐚𝐧𝐝 𝟗+ 𝐲𝐞𝐚𝐫𝐬 𝐢𝐧 𝐩𝐫𝐨𝐣𝐞𝐜𝐭/𝐨𝐩𝐬 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 —trusted by eCommerce, SaaS, education, real estate, and wellness teams to turn chaos into clean systems. Backed by 𝟓★ 𝒄𝒍𝒊𝒆𝒏𝒕 𝒇𝒆𝒆𝒅𝒃𝒂𝒄𝒌, multi-month PM roles, and 𝟑,𝟒𝟎𝟗+ 𝒉𝒐𝒖𝒓𝒔 on data ops, I build SOPs, streamline workflows, and keep stakeholders aligned. I’ve led ClickUp/Asana boards, shipped Shopify & WordPress updates, executed Mailchimp campaigns, and coordinated cross-functional teams with proactive comms and QA. 🧭 𝗪𝗛𝗔𝗧 𝗜 𝗗𝗢 - 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 & 𝐎𝐩𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: build workflows/dashboards, run standups, manage timelines & risks, enforce QA in 𝑪𝒍𝒊𝒄𝒌𝑼𝒑/𝑨𝒔𝒂𝒏𝒂/𝑻𝒓𝒆𝒍𝒍𝒐. - 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐎𝐩𝐬 & 𝐂𝐑𝐌: Mailchimp automations, clean pipelines in 𝑯𝒖𝒃𝑺𝒑𝒐𝒕/𝑺𝒂𝒍𝒆𝒔𝒇𝒐𝒓𝒄𝒆/𝒁𝒐𝒉𝒐, SOPs & handoffs. - 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 & 𝐖𝐞𝐛𝐬𝐢𝐭𝐞𝐬: 𝑺𝒉𝒐𝒑𝒊𝒇𝒚 catalog/apps/POD flows, 𝑾𝒐𝒓𝒅𝑷𝒓𝒆𝒔𝒔 updates & hosting/DNS coordination, pre-launch QA. - 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞/𝐕𝐀 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: inbox/calendar, research, content publishing, social scheduling, event coordination & community moderation. 𝗦𝗘𝗟𝗘𝗖𝗧𝗘𝗗 𝗪𝗜𝗡𝗦 - Spun up ClickUp deal/task flows and kept CRM pipelines current → consistent follow-ups and booked calls. - Planned & sent Mailchimp newsletters; tracked deliverability, CTR, and list hygiene; documented repeatable SOPs. - Translated client requests into Asana projects; coordinated web/dev teams; set up WP environments; ran UAT before turnover. - Managed Shopify product ops (POD/apps), product data QA, and launch checklists for cleaner releases. - Built risk & issue logs; facilitated cross-team syncs to unblock creatives, devs, and CS. 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗜𝗘𝗦 𝗜 𝗞𝗡𝗢𝗪 eCommerce (Shopify/POD) • SaaS • Education/LMS • Real Estate • Wellness/Health • Agency & Creative Production 𝗛𝗢𝗪 𝗜 𝗪𝗢𝗥𝗞 - Discovery: goals, risks, success metrics - Setup: map SOPs, configure boards/statuses/SLAs - Delivery: drive tasks, unblock owners, communicate updates - QA: checklists, UAT, sign-off - Reporting: dashboards, retros, next steps 𝗔𝗩𝗔𝗜𝗟𝗔𝗕𝗜𝗟𝗜𝗧𝗬: Quezon City (PH) • Flexible US/EU overlap 𝗟𝗘𝗧'𝗦 𝗦𝗧𝗔𝗥𝗧: a quick 15-minute fit call or a small milestone to prove value fast.